General Chat
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accessing GR
Profile | Posted by | Options | Post Date |
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RolloTheRed | Report | 15 Dec 2017 13:58 |
This is the company which does the grunt work for GR |
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AnninGlos | Report | 15 Dec 2017 12:57 |
This week in particular it has been a problem getting on in the morning, took me three tries this morning I am on Firefox and I don't log out. I think we are stuck with it now. |
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Shirley~I,m getting the hang of it | Report | 15 Dec 2017 05:01 |
Getting it this morning trying to access a different board |
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Marktewk | Report | 15 Dec 2017 03:51 |
my internet connection is the fastest that Openreach can provide... my conversation with GR support stopped when I had answered all the normal support questions... based on some of the responses above I guess we're not going to see a resolution to this any time soon... glad I only pay the lowest subscription fee... does anybody pay the full £80 per annum subscription? :-S |
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RolloTheRed | Report | 23 Nov 2017 18:15 |
The poppy is in a line or two of css code and cannot have any effect on performance. |
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Kense | Report | 23 Nov 2017 16:20 |
The poppy went about a week before the latest problem started. |
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AnninGlos | Report | 23 Nov 2017 11:44 |
Strange it did seem to be fine for about a couple of weeks then, when the poppy disappeared off the top, the problem re-occurred. wonder if it was anything to do with the techies removing the poppy or is that too simplistic Rollo? |
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RolloTheRed | Report | 23 Nov 2017 11:36 |
The response problems of GR have nothing at all to do with penny pinching. The problem is down to the many well known bugs in Microsoft IIS 7.0 Web Server. This server is designed for running corporate intranets and always creates headaches when used for public web servers. The issue is the huge response lag typical of many soho connections. |
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Kense | Report | 23 Nov 2017 09:01 |
I had the error page yesterday morning, the first time for months if not a year or so. No problem after that |
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InspectorGreenPen | Report | 23 Nov 2017 06:01 |
I hasn't been happening for a few years but the problem seems so have re-occurred a couple of months ago and has been on and off ever since. |
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Marktewk | Report | 23 Nov 2017 05:52 |
I'm having an e-mail conversation with "Eleanor" at GR Support. We've got past the "clear cache" and "which browser" stage. Last time this was occurring it was related to capacity on the GR servers and needed some persistence to find someone who knew how to fix. Empirically it seems to vary by time of day. :-D |
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Allan | Report | 22 Nov 2017 08:14 |
It happened to me just now when I went to post something. Clicked on the back button and then on my threads and there was the post! :-S |
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Shirley~I,m getting the hang of it | Report | 22 Nov 2017 06:32 |
Constantly getting the error page when trying to switch boards |
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SylviaInCanada | Report | 22 Nov 2017 00:27 |
If you get the error screen, click on the Genes Reunited logo, it will take you to your Home Page, |
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KathleenBell | Report | 22 Nov 2017 00:07 |
I'm having the same problem logging in and also when moving from one board to another. It happened a few weeks ago and then was resolved. It's now been happening again for the last 2 or 3 days. |
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Marktewk | Report | 22 Nov 2017 00:00 |
Do any other members get an error screen when trying to access GR? |