General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

keepsafe ( viewed saved records)

ProfilePosted byOptionsPost Date

+++DetEcTive+++

+++DetEcTive+++ Report 21 Oct 2018 20:51

Which site would that be, Rosy?

The main subscriptions sites, Findmypast & Ancestry, will only allow you to view saved records if you have a current subscription.
FMP are changing their T&C - you won't be able to view anything you've purchased in the past if you're accessing the site as a free member.

Its a pity you've found out the hard way. We're frequently reminding people who ask that this will be the case. We advise downloading a purchased image to your computer then upload back to GR.

Rosy

Rosy Report 21 Oct 2018 20:34

I have been apart of Genes reunited family for many years & been happy with the site,
But for the first time I payed for info which I saved in my keepsake folder. When I went to re-look at my info which I had already payed for. It asked me to repay in points again to look at the info again. Disappointed will not pay for this service again. Will look else where at well known sites once you payed don't charge again,,,,,,, : : :-| :-| :-|