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ProfilePosted byOptionsPost Date


JemimaFawr Report 6 Dec 2018 14:38

I tried to log in to Ancestry today

Up popped up this page.....

COPIED & PASTED -Additional security check is required

Powered by Incapsula
Why am I seeing this page?
The website you are visiting is protected and accelerated by Incapsula. Your computer may have been infected by malware and therefore flagged by the Incapsula network. Incapsula displays this page for you to verify that an actual human is the source of the traffic to this site, and not malicious software.

What should I do?
Just click the I'm not a robot checkbox to pass the security check. Incapsula will remember you and will not show this page again. We recommend you run a virus and malware scan on your computer to remove any infection.


Should I click on it or is it a trick???:-S :-0


JemimaFawr Report 6 Dec 2018 15:08

Thank You Joan :-)

I want to activate my DNA on there so I can send my sample off before the Christmas stoppage!


nameslessone Report 6 Dec 2018 15:10

It's just happened to me on Ancestry.

If this happens every time it is going to send me up the wall. Doesn't help that the pictures are so poor you can't really tell if the thingy is in the picture or not. I had to redo one box.



JemimaFawr Report 6 Dec 2018 15:12

I've done a scan of my laptop

"Scan finished, 3 issues were found

No viruses found
! Vulnerable software found
No bad browser add-ons found
! We found issues on your network
! Performance issues found
No weak passwords found


So what will happen if I click "Resolve All" I'm wondering?
Will it disable things ... like my Nikon camera driver, my printer etc.?
Will it take my files away?

Totally terrified of all this technology! :-0 :-0 :-D


LondonBelle Report 6 Dec 2018 15:14

If in doubt, Jem why not phone Ancestry on O8004049723.

They are normally very helpful:-)


JemimaFawr Report 6 Dec 2018 15:15

Thank You Namelessone :-)

I was worried it was a fake page or something so I'm glad I'm not the only one

I tried to log in on my phone and it said there were issues.


JemimaFawr Report 6 Dec 2018 15:15

Thanks Belle :-)


JemimaFawr Report 6 Dec 2018 15:18


.......I'M IN! :-D :-D :-D

Now to spit in a tube lol :-D :-D


Elizabeth2469049 Report 6 Dec 2018 20:12

I get these little exercises to prove I'm not a a robot when I do market research interviews - never occurred to me to object as obviously they try to stop mechanical multi-invasions. Should I mind?I'm pleased to prove I'm real!


SylviaInCanada Report 6 Dec 2018 21:23

I've had those little tests on several sites.

Doesn't worry me .............. they're a common way to make sure that robo bots are trying to sneak viruses in.

Don't panic ................ just do it.

It's saving your computer and the other site from getting infected by viruses ............... or the Russians trying to control life and spread fake news!!!!!

PS ................ if you do fail the test, they just give you another one to do.

I once had to do one 3 times :-D


nameslessone Report 7 Dec 2018 17:52

I'm one of those who log in and out - I don't keep myself logged in to any site.

After yesterdays Robot I find that Ancestry have changed their log in box.

Now we have a big padlock next to it with a message "Please sign in for secure access to your Ancestry account".

How else do we gain access to our accounts? :-S