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Census "View Household Record" not working

ProfilePosted byOptionsPost Date


KevinBarrow Report 13 Jan 2020 23:40

Is anyone else having problems when looking at the household in a census ? I can find a person in a census, but when I click on View Household I get a standard error screen (Sorry an error has occurred) . I've tried this through today (13 Jan 2020) and it has not worked even though I have tried two or three different browsers.

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 13 Jan 2020 23:46

Which site are you trying to view it on


KathleenBell Report 13 Jan 2020 23:52

On Findmypast if you click on a person the whole family come up in the transcription. You don't have to click on "View Household". Don't know how any other site works.

Kath. x


Caroline Report 14 Jan 2020 00:24

On here yes it's an error contact Genes...maybe they'll do something about it don't hold your breath though.


Florence61 Report 15 Jan 2020 22:52

I did get that but yesterday was working ok and I managed to view several households.
Must have just been a temp glitch

Florence in the hebrides