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Problem searching anything

ProfilePosted byOptionsPost Date

Florence61

Florence61 Report 12 Jan 2022 19:49

Just wondering if anyone on here is having trouble this evening searching on here. ?When I search a census it says, sorry an error has occurred and for some births, marriages etc but not all searches.

Maybe its just a temporary blip?

Florence in the hebrides

RolloTheRed

RolloTheRed Report 12 Jan 2022 21:29

I gave various searches a go inc census ; no problems.

Jean

Jean Report 12 Jan 2022 21:36

Yes, I'm having the same problem as you Florence in the hebrides.

Jean in Greece

Jean

Jean Report 13 Jan 2022 08:46

Still having the error problem. This is now 24 hours and makes the site pretty useless :-(

What about you, Florence in the Hebrides? Any luck for you on this sunny Thursday morning?

Jean in Greece

nameslessone

nameslessone Report 13 Jan 2022 09:48

I don't know about searching but I have failed two attempts to respond to a pm. :-(

Maddie

Maddie Report 13 Jan 2022 13:16

the site brings up the records but the error message comes when trying to view them

RolloTheRed

RolloTheRed Report 13 Jan 2022 14:50

"The page you were trying to load has experienced an error. This error has been logged and will be investigated."

As you say it brings up the records but they cannot be viewed.

Tsk.

Sally

Sally Report 13 Jan 2022 15:01

I’m having the same problem in South Wales

Sandraj

Sandraj Report 13 Jan 2022 15:29

Im having the same problems too. Happening on both ipad and computer.

Florence61

Florence61 Report 13 Jan 2022 18:50

Yes, still having a problem. I tried to send a message and it would not send!

So frustrating as cant do any research as i need to look at the censuses grrrr

Florence in the hebrides

Edit: Glad its not just me

Jean

Jean Report 13 Jan 2022 21:57

Ironic that my message to the Support Team came up "An error has occurred ....."
How much longer, I wonder?

Caroline

Caroline Report 13 Jan 2022 22:23

Yep can't send a PM

SylviaInCanada

SylviaInCanada Report 14 Jan 2022 03:30

It took 3 efforts to open a pm, but then succeeded, and the reply also has been sent.

Florence61

Florence61 Report 14 Jan 2022 13:18

Yippee, its back working again!

Florence in the hebrides :-D :-D

junemac

junemac Report 16 Jan 2022 01:13

This is related to your post .I’ve been member several years used to visit daily to read posts. But for months now to read a post you have to click in post that says you have to accept cookies. I thought was my device although I looked in three different devices all same problem. Spoke to a cousin here in Aus who’s also member she’s stopped visiting here too same problem. I don’t know correct computer terms but I’m thinking big problem/glitch .I looked on here before Christmas scrolled back see a post from chap saying basically same thing but it would take me too long try find his post again with all pop up cookie posts. Florence have you or other members experienced as well as search problems?

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 16 Jan 2022 08:53

June Mac

It’s been a thing on the site for some time

I just accept and then go to the boards

It’s not a glitch it’s a new legal protection law


Why websites ask you to accept cookies
The reason reflects a data privacy protection law that governs online data tracking and transparency. ... This opt-in is designed to give users greater control over their data, knowing information is being collected if they give consent to that data collection.

junemac

junemac Report 17 Jan 2022 03:03

Shirley I appreciate your reply.

Guess I will learn to accept it and carry on .

Thanks for explanation.

junemac

junemac Report 17 Jan 2022 03:03

Shirley I appreciate your reply.

Guess I will learn to accept it and carry on .

Thanks for explanation.

junemac

junemac Report 17 Jan 2022 03:03

Shirley I appreciate your reply.

Guess I will learn to accept it and carry on .

Thanks for explanation.