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Top tip - using the Genes Reunited community

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ProfilePosted byOptionsPost Date

James

James Report 29 May 2026 08:30

My card number has changed - how do I register this on the site. The Help function gives false links.

Gwyn in Kent

Gwyn in Kent Report 29 May 2026 08:38

Just had a look at various links.

Does this help?
From the Frequently asked questions section.

..........
https://www.genesreunited.co.uk/help/faqs?key=187

James

James Report 29 May 2026 08:57

I can't find the "subscribe" link on the Home page.

KathleenBell

KathleenBell Report 29 May 2026 09:09

On the General Chat page that you are on, can you see the very top line of script that has GIFTS - UPGRADE - Pay Per View etc.?

On this line click on "HELP"
Then click on Complete FAQ Listings on the left of the screen
Then click on Subscriptions and Payments
Then click on "How do I change the card I pay with"

Hope that helps and works for you.

Kath. x

James

James Report 29 May 2026 09:30

Same problem when I go this route: I can't find the "subscribe" link on the Home page.

Jim

KathleenBell

KathleenBell Report 29 May 2026 09:34

You shouldn't need to go to the homepage. Just click on "HELP" which is on the line of text above where it says homepage while you are on this thread.

The link that Gwyn has given above also works for me so if you just click on that it should take you to the right page.

Kath. x

James

James Report 29 May 2026 09:41

Thanks, Kath and Gwyn - finally got there.

Jim.