Suggestions

KathyS


It would be better to ask your question re the Pedigree on Genealogy Chat ................. I'm sure that you will get a faster, and better, response on there than on here


Then delete this one just in case someone accuses you of duplicate posting



I have a definite feeling that not many members are looking on the Suggestions Board either :-)

I have today attempted to add a profile picture to one of my relatives and it keeps coming up with 'an error has occurred'. I've tried umpteen times, so have now messaged GR for their help, whether they get back to me is another matter. Now I have looked on here and see that some of you are having similar problems. Will we get any joy? I wonder!! :-(

Simon and Martin


GR seem to be no longer reading ANY of the posts on the Suggestions Board


it's only other members who now keep an eye open for new posts.


Sometimes we know the answer, often we don't


This sounds like a technical problem .............. that will need a software engineer to remedy.



email them at the following address ...............


[email protected]





but don't expect an answer before Monday at the earliest ............ they only work Monday to Friday 8:30 am to 4:30 pm

Yep, Martin, I've had the same problem today - unable to add items to my keepsafe.

Has anyone discovered the keepsafe is not allowing additions atb the moment? I have tried to add an article on firefox and on internet explorer a number of times and on three different computers and it comes up with an error every time. Can we have a fix please?

Why can I still not view newspaper articles via the genes website on my iPad? This would be very nice to be able to, and would mean I would be able to take better advantage of this part of my subscription.

Genieh :-S

There was once a Surname Board where people could start a thread for a surname, eg

------------
Mason in Yorkshire

I'm looking for any connections to Mason in southern Yorkshire

------------

Anyone putting "Mason" in the Search facility would also be led to this thread as well as to any threads or posts on the other Boards.


It basically became useless ...............

............ threads were not alphabetical, so it was hard to follow the Board

-------- people couldn't find a surname, so started another thread ............ obviously they had not use the Search function

-------- threads moved quickly down the Board

.............. threads were raised that were 6 or 7 years old, members no longer on the site, etc.


The Board was removed in a re-vamping around 2010, if I remember correctly.

Hi Gary,

Just to clarify, do you mean new community boards, one per surname? Or as nameslessone and Graham said, the Surname Finder tool which is available on Genes Reunited?

Regards

Shelley

You can put the surname you are interested in into the quick search box. You'll then get a list of threads that feature that name.

Gary

Surname boards - Isn't that what 'Surname Summary' is?

And are you advocating open trees?

How about SURNAME BOARDS where we can all connect with those with the same name easily and latch on to trees that connect. Lets start the question with the person that we are interested in. This is what we are here for.
Gary

Sounds a bit drastic...just so you can do something with your tree :-S

John, I had a similar problem a while ago, I solved it by changing from a 19" widescreen monitor to a 19" square one, fortunately it was just a case of swapping over the monitors I was using.

trying to add a sibling, only part of the "indexing card" shows itself, i am unable to "grab" the card and "push" it up the screen. i am unable to therefore click the button to upload the new information,.the only function that is available is the "X" at the top right corner of the "card" which enables me to cancel the info i had put in, the only way i can get out of the screen.... at this juncture i am only able to view the tree i have got and not add any people to it

Hi johnenigma,

This thread is for tree suggestions. Thanks you for your suggestion, it has been forwarded to the development team.

Regards

Shelley

Hi Julian,

Thanks for the suggestion. This query is on the radar of the development team, I will pass on your suggestion.

Regards

Shelley

Hi, I hope this is the right page. When you look at a message board, at the moment you have to open the message to read the contents even if it is not of use at the moment. Could you not open up 3 or 4 lines just by placing the pointer over the headline to read without opening the full message.

Can we have the capability to have more than one set of parents - i.e. for people who have been adopted. I would like to be able to to put on both the birth parents and the adoptive parents of a child.

Hi Peter,

Would you be able to send me a PM with your email address and I will follow this up.

Regards

Shelley

Since July last year I have been in fairly regular contact with the Support Team with a specific problem, when I add a Spouse to a Relation on my Tree, it is accepted an saved, if I then "Edit" to add the relevant marriage date and place, they too are apparently saved, but only for the remaining time I spend on-line for that session. Next time I open my Tree, go to the same couple, and open the details slider, the respective names of the spouses are shown, but the date and place has disappeared. Is this just my problem? or are there others on here with a similar one. I have tried running this Site on all three of my browsers, Internet Explorer, Firefox ans Chrome, but always get the same result.
I get replies from the Team to all my messages, always saying that my problem has been passed to their Tech personnel, but they are very busy on impending developments to the site, originally they told me these developments would appear in Auntumn last year, but I have yet to see anything significant. :-S