Suggestions

If you are asking me Sylvia the answer is yes and of course one had to glue the sheets together but I got around having too many A4's by just printing Ancestors or Descendants and one could get away with about 6 sheets
With the new tree, the only print you can achieve is a FULL tree but only with not more than 100 or so names If you attempt to print much more than 100 names you get that silly statement from Genes which I included in my last posting
Barry

Have you EVER been able to print a full tree from on here??

I've never tried .............. but I think people have been complaining for the last 10 years that it wasn't really possible without taping together sheets and sheets of paper!

To Genes

This is the message that has been shown for the last 18 months or so when you try to print a full tree of more than 100 persons

"Whoa ! We just talked to your printer and it doesn't think it can print a tree as big as yours !
We are going to introduce a new print feature soon that will break it down and fool your printer into doing it's job . Crafty!

Until then , you should try printing the Ancestor or Descendants views, and if that still doesn't work properly, don't fret, and wait patiently for the swanky new print feature. It shouldn't take too long "

So what happened to the the swanky new print feature ?

In the meanwhile one can only print FULL trees with a maximum of 100 names ,no Ancestor views ,no Descendant views

The alternative printing by your "partner" is very limited in what they offer and is comparatively expensive
eg Ancestors (£26.95) and Descendant (£37.95)views - maximum 12 generations on the cheapest paper option (my main tree has over 30 generations)

You may read the comments/suggestions from members from time to time and pass them on to the tech team but there is little evidence that anything is being done to sort out the many problems with this "new tree" which have been brought to your notice

I despair !!

Hi Barry,

We take all suggestions on board. It's great to get feedback from the users, comments are passed on to the tech team.

For tree printing, we also work with a partner who offer a 10% discount to Genes Reunited customers:

http://www.my-history.co.uk/acatalog/Genes-Reunited-Family-Tree-Printing.html

When one looks at the comments about the "new tree" since it was introduced it is obvious there are very many members who are unhappy with it and am sure would welcome back the old tree
The GR development team don't appear to take any notice of members complaints/comments/suggestions on these boards, because I suspect they don't read them
I for one have been asking for TWO years for GR to reinstate the old tree printing facility because the one in place at the moment will only print FULL trees of not more 100 names or so and one cannot print at all ancestors or descendants views . I just keep getting fobbed off with what turn out to be empty promises
The last time GR posted on this particular topic was over 10 months ago

Why do you say that Sophie?

What specifically is rubbish about the current Genes tree (which isn't really new anymore).

your new tree is rubbish - please bring back old tree

I've been using Geni. To add a portrait to the name, you click once, your files are shown, you choose, open a photo and it's uploaded. Can the Genes system not be as simple?

Hello KathyS

I have seen this problem mentioned before.
Some people view the whole tree and then try to move around in this mode, I think it works better and quicker if you are in the mode that only shows the immediate family. When I view the tree in this way I find it easy to 'step' backwards and forwards one generation at a time by clicking on the person at the top or someone down the bottom of the tree.
If you want to look at someone who is not in the immediate family, then I find it best to do a search for that person (top RH side of the screen) whilst you are in the immediate family mode. The name of the person you are interested in has to be 'typed' in the search box that comes up, then the person will be presented to you in the 'larger' size view, and you can then 'step' around as before.
I hope this helps, and that I'm not teaching grandma to suck eggs!!!!!!!!!!

Regards

PeeEmm :-)

I was wondering if anyone else is experiencing the same problems I have when I am viewing my tree and want to scroll up or down etc. it hardly ever moves, when it does it is so slow then it seems to 'freeze' I have been in contact with GR in the past to ask about this problem, but their reply didn't really offer much help. That was a year or more ago and I am still experiencing this same problem. It's driving me crazy.
:-S
Does anyone have any suggestions/advice?
Cheers
KathyS

This has probably been asked before, but if so, I can't find it, and obviously nothing has been done.

Re: "Tree Dashboard".

PLEASE make it possible to delete other people's trees from the "Trees Shared with Me" list on the "Tree Dashboard".

My list (now 76 trees) is cluttered up with trees shared by other people in the hope that we might be related, usually without my having requested it - only to find that we were not related in any way.

I've tried asking the tree owners, if they're still on my contacts list, to end the permission to view, but most never respond.
I've tried deleting the tree owners from my contact list - the contacts go, but the trees remain on the list, and available for me to view.

I look forward to seeing this in Natasha's "Suggestions Board Roundup" in the near future.

I hadn't looked at Friends Reunited for over a year. When I did recently, my tree was on there in the old format ie dark green background, and blue and pink blocks for the sexes.
So is it really dead after all ???

Hello Jean

Genes is very bad with explanations, especially on these 'boards'.
I get the best response to problems from the 'team', and of course other Genes Subscribers.
When I had 'tree' problems a while back the 'team' explained that it would be "better" to try using a different browser, and suggested Google Chrome.
I did this and have a separate "Chrome icon" on my desktop for this Genes Site.
Everything else is still accessed as before from the Microsoft browser.

What this did for me was to put right all those little problems I had been experiencing with the tree. Today (fingers crossed) the tree works as it is supposed to and I could not seriously complain..........
I too liked the 'old tree' and would grab it if it came back - but it wont........
Embrace the change - ask the team if they think a change of browser might help you - you never know you could just solve all your problems quite simply.

Regards

PeeEmm :-)

Sorry but I have to agree with the comments on here regarding the new tree its not a patch on the old tree plus problems deleting or adding names doesnt always work .

Multiple Tree Options

I think it would be better to allow members more that one tree on here; with the glitches that seem to keep happening - especially loading large trees - it is frustrating trying to look for people when the list takes ages to load because there are so many names on it. Ancestry allows you to upload as many trees as you like - I think this would be a good feature on here. Then I could up load my 30 000 person tree in more digestible branches - I have had messages from people in the past who say they cant load my tree because it crashes their browser on an older computer.

Multiple trees please :-D
Cheers
Jan

When searching for possible matches from my Tree I frequently find that I am re-visiting information discarded as irrelevent
(The numbers in the Purple Star)

Would it be possible to have a disregard/ignore tick box in the search results that if ticked, would reduce the numbers quoted in the Purple star and refrain from showing me again in the search results accessed from my tree?

Many thanks

Jeremy

v

My tree includes lots of Mac....... However some of the names are then spelt with a lower case letter ie Macon. My father spelt his "Macdonald" with a small D but the programme does not let you do this. Is there any way around this problem??

I do wish that people would add a message to the request to view my tree!!I find it most annoying that they do not even give a name that might be of relevance!!

I would like to suggest that we are able to update the Lifeline tab for each relative. It seems to update automatically with birth and children, but I would like to be able to add more detail here rather than in the small Notes section on the Details tab.

For example, when people moved house or key events in their life.

My Tree would be like it is on ancestry.co.uk much better to find people and the hints are great
I found it hard work on here to find anyone
I am new to this site but haven't found any information yet
Doreen