Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

The British Newspaper Archive

British Newspaper Archive

Read about historical events at the time they were happening. Perhaps you'll discover your ancestor in their local newspaper?

Start searching


  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

Suggestions: TREE

Page 7 + 1 of 21

  1. «
  2. 1
  3. 2
  4. 3
  5. 4
  6. 5
  7. 6
  8. 7
  9. 8
  10. 9
  11. 10
  12. »
ProfilePosted byOptionsPost Date


Kense Report 16 Jan 2013 18:57

PeeEmm, yes that is right. That is just the url for the tree version 3.3.4. It's what you get if you click on Family Tree at the top of the page.

Whose tree is displayed is determined by whoever is signed in on the PC.

Although Joy's tree may have nothing in it, there are other things to be set up such as the other trees she has access to, which may be causing the delay.


Peter Report 16 Jan 2013 18:49


I've just done exactly the same as PeeEmm ......... how much longer are we going to have to put up with all these assorted problems, and no apparent answers, on this Tree.

It appears that GR not only takes (little or) no notice of our comments on these threads, and have a similar amount of interest when contacted via Support.

Perhaps BrightSolid are trying to eliminate GR and put all their efforts into FMP.


PeeEmm Report 16 Jan 2013 16:35


I just clicked on the link ...........
It takes me directly to 'my tree'.............. is that right?
Don't quite understand that...... :-S


JoyDean Report 16 Jan 2013 13:42

Please wait...

And this is a tree with nothing in it.


Simon Report 15 Jan 2013 16:53


I used to enter all my direct ancestors in UPPER CASE text - but the (now not so) 'new' tree doesn't like that and they all revert to lower case, which I have to say I find b++++y annoying. I have asked repeatedly for the ability to use upper case - and I've even shown them the line of code that needs changin! but to date no luck.

Ken, I suggested to Estelle several months ago that they should do something positive with all the comments and suggestions which members had made on these boards, and then to publish a summary on a weekly basis showing what they were working on to resolve... Well, I like to be an optimist!

I agree that 'communication' from GR is almost non-existent. That is probably the most disappointing thing about them. Even the 'Post of the day' on the home page is 4 days old.

Come on GR, get your act together. :-S


PeeEmm Report 14 Jan 2013 19:27


I have often seen this * in the past and wondered what it was.

So, from you comments it seems that this no longer works!

PeeEmm :-(


Angela Report 14 Jan 2013 02:19

I would really like to be able to put some sort of symbol on all of my direct line ancestors, so that I don't get 'lost' in my tree and others can quickly see where our common ancestor is.

Up until now I have been adding * after their names, but the new format will no longer accept this.

Thanks :-)

Sorry, I already posted this in the 'Suggestions' thread, before I saw this one.


Kense Report 13 Jan 2013 16:12

Well at least that is a suggestion unlike most of the recent posts on this thread.

My suggestion is that Genes summarise the suggestions on this thread and say which ones they might implement.

Budgie Rustler

Budgie Rustler Report 13 Jan 2013 15:32

Thought for today...

If it ain't broke, fix it until it is.


Roy Report 10 Jan 2013 00:15

I agree that GR does have a lot going for it. I agree that all organisations have problems with this modern technology, but so many, and all at once?
Why did GR remove the old setup before this new setup was thoroughly and properly tested and all these problems sorted out?
Why do they say they have kept the things we asked for when so many of the features we used to have have gone?
May is crunch time. If all this is not sorted out I will not be renewing my subscription, and as a now extinct Gold Member I am sure GR will be very happy to see me go. I constantly get newsletters telling me all the new records I can access, only to find when I log in to check them out that Gold counts for nothing now and I have to get Platinum. (More expense :-( )


PeeEmm Report 10 Jan 2013 00:13

....that has never been the GR style - rather they keep us in the dark.........

PeeEmm :-(


OneFootInTheGrave Report 9 Jan 2013 16:19


I agree with you, it has has a lot of good points, I only have one real criticism, and that is summed up in one word "COMMUNICATION"

I think it is diabolical that no one at Genes Reunited has come to the Announcement Board and admitted there are problems and told us what they are and what they are doing to fix them.

Problems occur in all organisations, especially with modern technology. Most people will normally accept there are problems if they are told about them and know what is being done to resolve them and when they can expect them to be fixed.

Maybe that is asking to much


PeeEmm Report 9 Jan 2013 15:40


I admire your optimism.


{24th August 2012 was the start of this thread}


JerryH Report 9 Jan 2013 15:29

And Pigs might fly..... :-D :-D

But don't think that any of the other sites are necessarily any better.

I know we moan when things are not quite as we would want but actually GR has a lot going for it... and it has recently shown its willingness to tackle some of the issues.



OneFootInTheGrave Report 9 Jan 2013 14:53

We might see an announcement, and maybe a space ship from Mars will land in Trafalgar Square today ;-)

The last post on the Announcement Board, which is where I would hold we should be kept informed about these things, was on 02 January 2013 and that was to say:-

"Hello everyone, we are really sorry that you have been experiencing problems with the tree again. We have been having problems with one of our servers, which has overloaded and caused the error message. This has now been fixed and you should be able to use the tree again"


JerryH Report 9 Jan 2013 12:32

Have you noticed that Genes have just updated the tree software?

It is now running 3.3.4

I am not sure what has changed or what new "features" have been introduced though. Perhaps we might see an anouncement so that we know what to look out for?



OneFootInTheGrave Report 9 Jan 2013 11:41

Morning Jeremy,

Too many problems are occurring on a daily basis on here for me, they are beginning to stress this old guy out, and stress is something I need to avoid.

On the subject of a right way and a wrong way to do things, I won't say which of those Genes Reunited seem to opt for :-(

I have managed to export my tree this morning, OK I may lose some attachments etc, but going to look for a reliable and good tree site to use, preferably a free site.

I do this reluctantly as this site does have some good features but alas the tree is not one of them :-(




JerryH Report 9 Jan 2013 11:14

I have noticed that too.
There does seem to be a right way and a wrong way to do things.

I spent about an hour trying to resolve one such and I finally succeeded after having deleted both parents and putting them back.
This only happened the once and I cannot remember now all the moves I tried and rejected before I finally got it to work properly



OneFootInTheGrave Report 8 Jan 2013 13:48

Hi Martin,

I have just added a father and mother for someone on my tree and when I went to add the date and details of the marriage it has two blank marriage boxes before the boxes/sections for the marriage I wanted to add the details for, plus there are two boxes/sections for the marriage I want to add the details for, they were never there before :-S

They seem to fix one problem and in doing so create another :-(


Martin Report 8 Jan 2013 10:21

Tree is working again (and fast as well) but now when you add a father or mother for someone on your tree it adds 2 blank marriage boxes before the spouse is even added. This never happened before and when the spouse is added they both remain. Will these be able to be deleted again or will this cause be a permanent problem?

I really want this tree to be working properly again instead of gremlins appearing!