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Please could you highlight the HELP option

ProfilePosted byOptionsPost Date


Rambling Report 12 Aug 2013 14:15

more clearly in the menu?.

There are regular queries on the boards as to how and where a direct email link to support can be found, or where to access the FAQs and advice on trees etc.

These queries are put mainly by newish members who have not spotted the 'HELP' sandwiched as it is between 'account' and board name.

I think it would be better placed in the main menu across the top in BOLD. I'd suggest putting it where 'News' currently is, being next to 'Search' it would seem the logical place. :-D


SylviaInCanada Report 14 Aug 2013 06:48

Good idea!

Most people cannot find it at first.


SylviaInCanada Report 4 Sep 2013 19:33

Community Advisor Report 3 Sep 2013 10:03

3rd September 2013 – A round-up of the latest suggestions from the Suggestions Board:

• Please could you highlight the HELP option more clearly in the menu?
- I’ll talk to the design team about your concerns on the position of the help section.


:-D :-D


InspectorGreenPen Report 1 Oct 2013 20:59

I'd go a stage further and suggest the entire line is re-worked, that is

Gifts . Upgrade . Pay Per View . Account . Help . Inspector Green Pen . Standard Member . Sign Out

a) the size and font is out of keeping with the rest of the page


b) there is plain text i.e. name and member type, mixed up with what are supposed to be menu selection buttons.


InspectorGreenPen Report 15 Oct 2013 07:01

Nudge for GR's attention