Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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ProfilePosted byOptionsPost Date


SylviaInCanada Report 3 Feb 2018 21:37


NO point posting on here.

GR do NOT watch this board any longer.

Please remove your email address ASAP, unless you want it all over the net

Contact them at .......


Susan Report 3 Feb 2018 17:55

Please I been eith very long time with you I need to change my subscription as I have changed bank I pay my subscription every 6 months..please can you get in


Horrace Report 7 Jun 2016 10:10

Thanks Kense,

It's difficult to know at times just who to contact about certain problems and situations.

Posting on here was just a desperate shot in the dark!




Kense Report 6 Jun 2016 19:18

Horrace you need to contact support at:

It is unlikely that anyone from GR will read this board in time.


Horrace Report 6 Jun 2016 18:14

Went to FAQ Help Centre, but the instructions I received and tried to implement didn't work because your 'guidance' notes are no longer up to date:

There was no 'subscribe' to click on.

I was able to choose my membership package, so that worked!

But there was no green box titled 'Subscribe' for me to click on.

So how do I now renew my debit card with you to pay my subscription on time?

I require an answer quickly if you still want my custom!

Horrace :-|