Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search


  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts


ProfilePosted byOptionsPost Date


SylviaInCanada Report 17 Aug 2019 16:59

Hi Susan

email GR at the following ..............

[email protected]

They say they will reply within 3-5 business days .............. ie, Monday-Friday, ca 8:30am to ca 4:30 pm, UK time.

BTW ............... GR does NOT respond to postings on this or any other Board.

The only people who help are like myself ................ other members who like to help people.


Susan Report 17 Aug 2019 14:52

How do I contact the dedicated help team??? I tried to upgrade my subscription but all I received was credits