Suggestions

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Quick Search

Single word search

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

platinum member

ProfilePosted byOptionsPost Date

Glynis

Glynis Report 9 Sep 2020 15:46

I was a a platinum member, My husband buys this as I am not very good on computer. I had to renew & as he is in hospital, I think I pressed the wrong button & got Standard. How do I change this to platinum? I could not find anyway of contacting genes Glynis

nameslessone

nameslessone Report 10 Sep 2020 12:36

Glynis Sorry to hear about your husband.
You can contact them at support@genesreunited.co.uk
BUT you may be better of by saving the platinum sub and use it on something like Ancestry, Find my past or The Genealogist. Most of the researchers on here use those as the records on platinum are from Find my past where you can get more records.