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FMP look up: Immigration

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ProfilePosted byOptionsPost Date
Marked As Answer Marked as Answered

Danny

Danny Report 26 Mar 2012 04:14

I've been waiting to get this for months. I contacted FMP as the link didn't work and I received an error. 6 months later they responded and didn't even address the issue citing that the image is 'chargeable'.

I've tried from a dozen computers, multiple browsers, at many different times of the day.

Can someone here please see if this works for them. If it doesn't, I'll actually be quite pleased. If it does.. well I'll be damned! I'd love it if someone could send it to me. I don't know if I'm allowed to put my email address here but if someone finds that it works and are happy to send it, I will inbox you my email address.

http://www.findmypast.co.uk/passengerListShowTranscript.action?uvn=813000037&vsn=444 and click 'view original'

or to search manually

passenger transcript details

Name: Mast F MALLOWS
Date of departure: 1 July 1913
Port of departure: London
Passenger destination port: Melbourne, Australia
Passenger destination: Melbourne, Australia

Date of Birth: 1907 (calculated from age)
Age: 6
Marital status:
Sex: Male
Occupation: Nil
Passenger recorded on: Page 12 of 27

The following people with the same last name travelled on this voyage: -

Miss I MALLOWS Page 12 of 27 View transcript
Mrs L MALLOWS Page 12 of 27 View transcript

Researching:
Lyons-Liverpool, Youds-Liverpool and Cheshire, Beverly-UK and Australia,

SylviaInCanada

SylviaInCanada Report 26 Mar 2012 04:26

But if they say the image is chargeable ..... that means that you have to pay for it!

If you have a sub, then you would be able to see it. If you don't have a sub, then there is nothing that fmp can do about it unless you pay per view!


or am I missing something????


You are also quite right ................. you shouldn't put your email address on here. These boards are completely open to viewing by anyone and everyone!

It isn't that you are "forbidden", but that is is not advised .......... to the extent that GR will remove your post in its entirety if they spot an email address.




afraid I can't help you as I don't have a sub myself.




sylvia

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Danny

Danny Report 26 Mar 2012 04:28

Sorry I should clarify. I do have a subscription. But the image won't load because it says there's an 'error'. All other images are fine. Just not this one.

Researching:
Lyons-Liverpool, Youds-Liverpool and Cheshire, Beverly-UK and Australia,

jax

jax Report 26 Mar 2012 04:39

I get image error aswell...yes I have full sub too

jax

Researching:
Nothing much

Danny

Danny Report 26 Mar 2012 04:44

Strangely the image is also unavailable on Genes...

Researching:
Lyons-Liverpool, Youds-Liverpool and Cheshire, Beverly-UK and Australia,

Danny

Danny Report 26 Mar 2012 08:13

Thanks cupcakes, that is the one. I can view the transcript which gives the info you provided just not the original document.

Researching:
Lyons-Liverpool, Youds-Liverpool and Cheshire, Beverly-UK and Australia,

Dea

Dea Report 26 Mar 2012 08:48

Well, It worked for me - no problem!

I have saved the image.

Dea x

Dea

Dea Report 26 Mar 2012 19:39

Just remembered - we can send attachments on here now so I will send the image that way.

Let me know if it gets to you O.K..

Dea x

WhiffingSiggs

WhiffingSiggs Report 26 Mar 2012 21:44

I have the same problem.

Researching:
Siggs of Suffolk, Cambridgeshire, Essex and West London, Wise of North Hampshire, Wiltshire and North London and Aubrey/Whiting of South Wales/Herefordshire.

Sue In Yorkshire.

Sue In Yorkshire. Report 26 Mar 2012 21:53

When I clicked on Original image ,it says"" The image you are requesting is currently unavailable,please contact support or try again later.

We all can't be wrong,must contact FMP.

Sue

greyghost

greyghost Report 26 Mar 2012 22:09

Same problem, have reported it, although it does say contact support or try again later. Told I could use up to 150 words to report, so tried to give as much detail as possible, blow me if they didn't come back and say report too long, maximum 256 characters allowed!!
EDIT - all previous and following pages seem to be available

Lynski

Lynski Report 27 Mar 2012 02:41

I have had this problem too so I wrote to the help desk on FMP -

I am trying to look at the original image of a passenger transcript and I keep getting the following message - Image ErrorThe image you are requesting is currently unavailable.Please contact support of try again later. I have tried it again but still the same.

This is the reply I received back -

This image is available when using the Enhanced Viewer.

Researching:
Bagley, Millington, Morrey, Edwards, Sims, Weaver

Danny

Danny Report 27 Mar 2012 05:15

Thanks everyone. I received a response from FMP and they said the same to me as Lynski - use the Enhanced Viewer. They also sent me a copy.

Thank you for your help guys. Appreciated.

Researching:
Lyons-Liverpool, Youds-Liverpool and Cheshire, Beverly-UK and Australia,

Dea

Dea Report 27 Mar 2012 08:57

Well, why could I see it with no problems, I wonder ? :-S

I sent the image to you Danny attached to a pm - did you receive it ?

Dea x

John

John Report 3 Apr 2012 22:39

I have the same problem with a few FMP images, and would refer you to
http://www.familytreeforum.com/showthread.php/90608-Findmypast-image-missing
where other people are seeing the same proble with certain FMP images.
As GenesReunited is part of the same company (brightsolid), you'd think there "support" group would start to pay attention.
John