Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Read about historical events at the time they were happening. Perhaps you'll discover your ancestor in their local newspaper?

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Profile	Posted by	Options	Post Date
Member Since: October 2005 Posts: 555 Send Message	poppycat	Report	7 Dec 2012 01:03
	Can someone help me please, in creating a Folder for my Messages. I put in a name for the Folder clicked on Save. It faded....thats it! Shows still i have no Folder........what is it with this site, since major upgrade! After 7yrs using this great site i'm quite disheartened with it now. Cannot even copy & paste my messages. :-(
	Researching: Gurney [ Hertfordshire Bedfordshire Buckinghamshire London Middlesex] Freemantle [Bishops Sutton Southsea HAMPSHIRE] Halsted/Halstead[Portsea hampshire Brighton East SUSSEX] Lower [Brighton Lewe East SUSSEX Broomfeild [Dover Maidstone Aylesford Orpington KENT] Eves [Maidstone Goudhurst KENT] Buttress [ Cork IRELAND Deal Dover Canterbury KENT] Bayden [Deal Kent] Huckstepp [Dover Wye Ashford Hinxhil Of,ChilhamKENT] Kendall/Kendal[Poplar Middlesex Walmer KENT]
Member Since: July 2004 Posts: 30,608 Send Message	GlitterBaby	Report	7 Dec 2012 01:07
	I can not get that to work. Get same result as you are getting.
	Researching: Think the picture says it all.
Member Since: January 2004 Posts: 2,097 Send Message	KenSE	Report	7 Dec 2012 08:03
	It works for me. When the entry fades the new folder appears in the list. Have you tried refreshing the page (F5) to see if the folder is there?
	Researching: Avatar is Heathrow May 1963.
Member Since: October 2005 Posts: 555 Send Message	poppycat	Report	7 Dec 2012 09:16
	KenSE Tried all that you suggested......still no Folder created.
	Researching: Gurney [ Hertfordshire Bedfordshire Buckinghamshire London Middlesex] Freemantle [Bishops Sutton Southsea HAMPSHIRE] Halsted/Halstead[Portsea hampshire Brighton East SUSSEX] Lower [Brighton Lewe East SUSSEX Broomfeild [Dover Maidstone Aylesford Orpington KENT] Eves [Maidstone Goudhurst KENT] Buttress [ Cork IRELAND Deal Dover Canterbury KENT] Bayden [Deal Kent] Huckstepp [Dover Wye Ashford Hinxhil Of,ChilhamKENT] Kendall/Kendal[Poplar Middlesex Walmer KENT]
Member Since: January 2003 Posts: 4,807 Send Message	Pam	Report	7 Dec 2012 09:40
	Will not work for me. Edit : Got Windows 7 and IE 8
	Researching: Middlesex, Berkshire and Somerset
Member Since: February 2007 Posts: 20,457 Send Message	Gins	Report	7 Dec 2012 09:47
	Doesnt work for me either And, just to add a little moan, any messages I send with an attachment are recieved with NO attachment
	Researching: You fill up my senses Like a gallon of Magnet Like a packet of Woodbines Like a good pinch of snuff Like a night out in Sheffield Like a greasy chip butty Like Sheffield United Come fill me again....Na Na Na Naa Naa Naaaaa, ooo! Sung to 'Annies Song' (Tune)
Member Since: January 2004 Posts: 2,097 Send Message	KenSE	Report	7 Dec 2012 09:53
	Just in case it is a configuration thing, it works on my PC with Vista and Internet Explorer 9.
	Researching: Avatar is Heathrow May 1963.
Member Since: July 2004 Posts: 30,608 Send Message	GlitterBaby	Report	7 Dec 2012 12:31
	Does not work for me even after refreshing Using Windows XP and IE8
	Researching: Think the picture says it all.
Member Since: January 2003 Posts: 499 Send Message	Adeline	Report	7 Dec 2012 12:45
Member Since: January 2003 Posts: 499 Send Message	Works for me using Windows 7 and IE8.
Member Since: November 2002 Posts: 311 Send Message	Estelle	Report	7 Dec 2012 12:46
	Hi everyone, this sounds as if there might be a bug. Please could you send the full details to our support team who log all bugs. Our technical team will then take a look. The support address is support@genesreunited.co.uk. Thanks.
	Researching: Part of the Genes team and looking for Tooley in Lincolnshire, Sadler in Derbyshire, Rogerson in Yorkshire, Goldstein in Liverpool/Poland.
Member Since: July 2004 Posts: 30,608 Send Message	GlitterBaby	Report	7 Dec 2012 18:26
	Reported
	Researching: Think the picture says it all.
Member Since: February 2003 Posts: 4,415 Send Message	BrianW	Report	8 Dec 2012 12:22
	Not working for me either (using IE8 & XP).
	Researching: Sherwood (Kent); Jesson (London); Worboys (Herts)
Member Since: July 2004 Posts: 30,608 Send Message	GlitterBaby	Report	10 Dec 2012 12:14
	Got a standard reply this morning I am sorry to hear that you are having problems adding a folder in the message section. I have tested this and have managed to add a folder without any problems. Please could you let me know exactly what is happening? I will then be able to investigate this for you. I will need the full step by step details of what you are clicking on, along with any error message you receive. Could you please also confirm which operating system and internet browser you are using, e.g. Windows XP and Internet Explorer 8. This information will help us to try and solve this for you. Many thanks in advance for your help
	Researching: Think the picture says it all.
Member Since: July 2004 Posts: 30,608 Send Message	GlitterBaby	Report	10 Dec 2012 23:21
	Had another message this afternoon. The Team do not have Windows XP to try it out on so they asked me for print screens of the problems. So have asked exactly what print screens they want.
	Researching: Think the picture says it all.
Member Since: March 2003 Posts: 7,137 Send Message	InspectorGreenPen	Report	11 Dec 2012 07:34
Member Since: March 2003 Posts: 7,137 Send Message	I have now had the chance to test the following combinations and they all appear to work ok. Windows XP / Firefox 18 Windows XP / Internet Explorer 8 Windows 7 / Firefox 18 Windows 7 / Internet Explorer 9 I would say, though, that XP / IE8 did appear sluggish in responding when I hit the save button, compared to the others, but it did create a folder. Delete and rename folders also worked too.
Member Since: July 2004 Posts: 30,608 Send Message	GlitterBaby	Report	11 Dec 2012 12:09
	I tried it again last night. Waited several minutes after hitting save button. Eventually gave up.
	Researching: Think the picture says it all.
Member Since: July 2004 Posts: 30,608 Send Message	GlitterBaby	Report	11 Dec 2012 12:13
	Poppycat Copy and paste messages might depend on what type of document you are trying to copy to. Sometimes I think it has not worked because nothing seems to show. But it has but it is "invisible" on the document. Highlight the possible area and click on Font Colour. It should then appear.
	Researching: Think the picture says it all.

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Top tip - using the Genes Reunited community

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