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Dearie me

ProfilePosted byOptionsPost Date

JintyMcGinty

JintyMcGinty Report 22 Dec 2012 19:35

I think I'll be looking for a refund on my membership - I can never seem to get to view my own tree, I just keep getting error messages :-(

cookie18

cookie18 Report 22 Dec 2012 19:38

I've just tried mine i get the same

JintyMcGinty

JintyMcGinty Report 22 Dec 2012 19:47

The really galling thing is I had let my membership lapse, but had been nipping into look at my tree every now ad then, and it's been fine, its only since I repaid I'm having this problem - not a happy bunny :-|

jax

jax Report 22 Dec 2012 20:29

There has been a problem for a couple of days apparently, there are a few threads about it

Tree is free so dont hold your breath over getting a refund

On announcements

http://www.genesreunited.co.uk/boards/board/announcements/thread/1316168

JintyMcGinty

JintyMcGinty Report 22 Dec 2012 20:43

Thought as much lol!! Annoying though. Jx

Vicki

Vicki Report 22 Dec 2012 23:00

Hi, just got the same - had just nipped in to check on dob of an ancestor whose will I'd just got hold of, and unable view my own tree!!!

Says 'Service Unavailable - HTTP Error 503 - The service is unavailable'

Also, had just been automatically debited for next 6 mths Gold membership.

I'll contact the Genes Team and keep fingers crossed.