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How often does Hot Matches actually refresh?

ProfilePosted byOptionsPost Date


David Report 16 Mar 2013 22:52

It used to be approx. every 14 days but I uploaded a GEDCOM file in early February and nothing has matched since.

Also, there's only one Match, whereas there used to be hundreds.

Are GRU letting this service wither and not bothering with it anhy more?

Regards - David :-(


+++DetEcTive+++ Report 16 Mar 2013 23:18

Don't know David.

My home page states that the last 'run' on my names was in Aug last year when they didn't find any new matches. I'd have thought that there should be a similar message at least once a month.

Having said that, some people have said that they are receiving hot matches. Odd.


David Report 17 Mar 2013 00:40


There's nothing on my Home Page, nor on my Hot Matches page.

I wonder if it's worth escalating this to Customer Support? :-(


Gai Report 17 Mar 2013 02:46


I haven't had Hot Matches since last year. GR used to try approximately every 2 weeks and then I uploaded a Gedcom and the system has gone to pot.

I personally use the Surname summary as I find it more reliable.


InspectorGreenPen Report 17 Mar 2013 07:01

It is working, apparently, as I had one as recently as the 8th March 2013, but then there is a big gap back to August 2012. In all I have 10 pages so 200 matches in all, but most are those I already know about.

A couple of years GR were persuaded by a vocal lobby of members to add place of birth to the match criteria. To me this was not a good idea as all it did was give GR performance issues by increasing the time to complete each match run, in order to produce fewer matches.

The number of names checked each time was also reduced from 100 to 50, presumably to counter the performance hit from having to match additional criteria. Other issues with the process meant that it wasn't always run for months at a time.

The result? Fewer and, in many cases, no matches at all for many members. With hindsight, not a good move.

Like Gai, I tend to use Surname Summary to look for new ones - that is when it doesn't time out when I try to move from page to page.


wisechild Report 17 Mar 2013 07:29

According to the home page I have had about a dozen hot matches. Up to August about 8, then a gap until February when I am supposed to have another4.
keep checking, but so far, there is nothing new on the Hot match board.


Kense Report 17 Mar 2013 07:40

I had three separate reports of Hot Matches in January but nothing since 22nd of January

They seem to have stopped reporting when they have looked for Hot Matches but haven't founnd any.


Andysmum Report 17 Mar 2013 12:06

I haven't had any for ages, but neither have I updated my tree since the site was "improved"!

I agree with IGP that the main reason is probably the inclusion of place of birth. I have a lot of ancestors born in Bradwell and baptised in the nearby village of Hope. Before the introduction of place of birth I had matches of:-

Bradwell, Derbyshire;
Bradwell, Derbyshire, England;
Hope, Derbyshire;
or a blank.

All were the same person, but none would come up as matches now.


Malcolm Report 18 Mar 2013 09:24

I'm keeping my tree up to date and have added a lot of new entries. I get a "Hot Matches" message every two or three weeks but haven't had a new Hot Match since August 2012.

You're right that there used to be dozens of new matches every month - it was a chore to go through and delete the obvious lemons. I prefer the new system.


Kense Report 21 Apr 2013 21:17

My home page informs me that they looked for some today. Unfortunately they didn't find any.

Edit: Previous look was on 22 Jan.


InspectorGreenPen Report 22 Apr 2013 07:28

No change over the month, last one still 8th March.


Gai Report 22 Apr 2013 09:30

GR looked for hot matches on the 6th April for me and didn't find any matches.

The time before that was the 6th October.

Funny I had plenty until I uploaded my Gedcom.

But that's ok as I check the surname summary every day and if I don't then there's no point because I get the dreaded error message.