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Top tip - using the Genes Reunited community

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Using my credits

ProfilePosted byOptionsPost Date

GenealogyResearchAssistance

GenealogyResearchAssistance Report 3 Aug 2013 20:41

Hi Simone

It would be better for you to contact the team direct:-

support@genes reunited.co.uk

They will be able to look at your account and sort out the problem.

Simone

Simone Report 3 Aug 2013 20:17

When I try and view a household record before 1911, the site asks me to buy more credit, I have lots of credit, I did this once , bought more credit, but it is asking again, can you help simone