Genealogy Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Adding Records

ProfilePosted byOptionsPost Date


Susan Report 1 Apr 2014 06:18

I don't really use GR for my family tree although it is on here. I now want to use and and although there are messages saying, for example, birth record for Tom Jones it will not let me view it or attach it to the person how do I do this?


+++DetEcTive+++ Report 1 Apr 2014 10:15

It should open in another window (edit - that should read Tab)- have you looked along your browser bar? The page you originally logged on to will have changed to (say) 'England & Wales 18...'

Go to that page (tab) and use the 'Keep and Attach' button.

If you aren't getting that result, not sure what the matter is!

A word of advice - if you find a record which is unique to GR, download it to your computer. If you run out of credits, or stop paying to access the records, you won't be able to view it again.


Susan Report 1 Apr 2014 12:49

Thanks I am having so many problems and I paid for a full subscription. Sent a message to Gr a month ago still waiting for their 3-4 working day reply must be manarra time! Maybe the internet is slow in WA but it is not happening so I think it is a waste of money!

But thank you anyway.



+++DetEcTive+++ Report 1 Apr 2014 18:09

Try emailing direct to

Alternatively send a PM to Shelley, the community manager. You can find her on

Go to the last post - a quick way is to click the 'post date' to turn the thread so that the last post shows first - then click on her board name to send a message.


Susan Report 2 Apr 2014 06:36

Will try that thank you.