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problems 1911 search

ProfilePosted byOptionsPost Date

Cheryl

Cheryl Report 14 Dec 2020 19:23

Hi all is anyone else having problems searching the 1911 census. I can search all other census but the 1911 just keeps coming up error. I have reported it to Genes but not heard anything back yet. I have tried searching on my laptop and my tablet both with no success, has anyone got any ideas how to solve it.

Thanks

Cheryl

Cheryl

Cheryl Report 14 Dec 2020 19:28

Sorry. An error has occurred
The page you were trying to load has experienced an error. This error has been logged and will be investigated.

If you hit the back button on your browser, it will return you to the page you were on, and you may like to try the action again. If you repeatedly experience the same error, please contact Customer Support.

If you were following a link from your favourites, an email or from another site, the link may have changed. We recommend returning to the home page of the Genes Reunited site, and following the existing menu options to navigate to the same content.

To return to the home page, click on the Genes Reunited logo.

This is the error

Thank again for reading

Cheryl

ArgyllGran

ArgyllGran Report 14 Dec 2020 20:43

I never use GR for finding records, but tried looking at 1911 just now.
I get that same message.

GR sometimes has odd blips.
It'll probably sort itself out. I would just try again tomorrow, if I were you.

If it persists, email:
[email protected] uk

They usually reply within 3-5 working days, though may take a bit longer at present.


malyon

malyon Report 14 Dec 2020 21:05

i always look in family search who are you looking for

SylviaInCanada

SylviaInCanada Report 14 Dec 2020 22:32

Cheryl ................

FamilySearch is free :-D

ErikaH

ErikaH Report 15 Dec 2020 10:31

That's the standard message on ALL GR 'errors'

TBH, I would never try to search on GR records

Cheryl

Cheryl Report 17 Dec 2020 19:05

Thanks everyone im back up and running