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Top tip - using the Genes Reunited community

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Renewal Fees-a speedy reply

ProfilePosted byOptionsPost Date

Lynda Carol

Lynda Carol Report 5 Jul 2006 09:29

I had ticked for continuous membership, via my debit card. My membership was up June 30th, but I ticked to renew earlier expecting to pay £7.50. My June statement has only just arrived and lo and behold £9.95 was debited from my account. I got in touch with genes late yesterday, and to their credit they have mailed me back straight away saying they were unaware that my membership was continuous???? but are still crediting my debit card with £2.00.