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Does anyone use a laptop when online shopping ASDA

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♥Betty Boo from Dundee♥

♥Betty Boo from Dundee♥ Report 21 Jun 2008 21:09

Can anyone tell me if they use a laptop when online shopping at Asda?

Betty

Harpstrings

Harpstrings Report 21 Jun 2008 21:12

What difference would it make Betty?

Tina x

♥Betty Boo from Dundee♥

♥Betty Boo from Dundee♥ Report 21 Jun 2008 21:16

Hi Tina,

I don't know if you do you shopping online with Asda but before when I used my PC I was able to view lots on products and do a seach by clicking on a search botton on the left hand side.

Now with my laptop there isn't a seach botton.
I e-mailed Asda several months ago and this was the reply.

Dear Mrs C
I am sorry that you have been experiencing problems when using our Home Shopping website.

I have tried to contact you on the number you have registered on your account but there was no answer.

Please be aware that the problem, why you cannot see the aisles, could be because you are viewing the website using a laptop. Our website is not 100% compatible with laptops at the moment. If you use a P.C you should not experience any problems.

Thank you for taking the time to contact us. We are looking forward to serving you again soon.

Kind regards

Stanwin Abrahams
ASDA Technical Team

ASDA Stores Ltd, Registered in England No. 464777. Registered Office: ASDA House, Southbank, Great Wilson Street, Leeds LS11 5AD.

brown eyed gorgeous girl

brown eyed gorgeous girl Report 21 Jun 2008 21:17

I shop on line at asda with my lap top.

♥Betty Boo from Dundee♥

♥Betty Boo from Dundee♥ Report 21 Jun 2008 21:19

Well Carol,

For some reason since I went onto a laptop you know the bit on the lefthand side where you can just type in somthing and click on search?? Well I don't have the search botton.

Betty

brown eyed gorgeous girl

brown eyed gorgeous girl Report 21 Jun 2008 21:21

I can view the products I want to buy and there is a search button too.

Harpstrings

Harpstrings Report 21 Jun 2008 21:21

Well, I would not have thought there would be a difference. I am quite amazed.

Will be interested to read any more replied Betty.

Tina xx

oh I see Carol used her lap top.

♥Betty Boo from Dundee♥

♥Betty Boo from Dundee♥ Report 21 Jun 2008 21:24

Hi Tina,

But why just my laptop I don't know but others must have contacted them or they wouldn't have already known that some laptos are not compatible.

Betty

Susan719813

Susan719813 Report 21 Jun 2008 21:37

I have just gone on to their website...the search box is on the top left......wasn't on there long and didn't register but there didn't seem to be a problem.....weird!....am on Vista and using IE7

I wonder if Errol may know the answer


Susan
x