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receptionists at my doctors

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ProfilePosted byOptionsPost Date

AnninGlos

AnninGlos Report 9 Jul 2008 11:04

Many years ago somebody I knew phoned for an appointment and the receptionist (a dragon) of the time asked what her symptoms were. Silence.... Then, "Tell me again, your medical qualifications are?"

She never asked again!

Ann
glos

Lynne

Lynne Report 9 Jul 2008 11:04

you must wonder why i didnt call an ambulance but it would make him more distressed

AnninGlos

AnninGlos Report 9 Jul 2008 11:01

Sounds like the receptionist could do with a bit of training in a) using her initiative and b) Recognising an emergency.

I assume what she meant was that the nurse does not start work until 9am!!!!........Normally!

Ann
Glos

(¯`*•.¸*Karen on the Coast*(¯`*•.¸

(¯`*•.¸*Karen on the Coast*(¯`*•.¸ Report 9 Jul 2008 11:01

glad your son is ok now but know what you mean............11 years ago we called the Dr's as our eldest was ill......she said Dr would come out,after a while still no Dr so we called back only to be shouted at"your not the only one thats ill you know".......we waited a little while longer but the phoned for an ambulance............our daughter had meningitis and a 10% chance of surviving.....luckily she pulled through but oh it makes my blood boil even now thinking about it,


best wishes to your son,
Karen x

~Summer Scribe~

~Summer Scribe~ Report 9 Jul 2008 11:00

Some of the receptionists are little hitler jobsworths. I know the ones at our surgery think it's their job to know all your business before they'll even give you an appointment. I do wonder if it's their way of making themselves feel like the have some power. Absolutely disgusting that she would just sit there and watch him turn blue (and possibly die) for the sake of picking up a phone and checking who was around. Our surgery opens at 8 and there's always a nurse or doctor wandering around. Also, sure patients wouldn't mind being interrupted for an emergency.

Lynne

Lynne Report 9 Jul 2008 10:55

My son woke up this morning having a asthma attack he has learning difficulties although hes 27 and 6ft 8in hes still my son. He cannot use an inhaler so i thought lets get him to the doctors (nearest hospital half hour away). We got there just before 8.30 hes now slowly turning blue, i said to the receptionist he needs to go on a nebulizer, she said after looking at her computer can i bring him back at 10.30 as there are no appointments till then. no i said he needs to go on it now, go and wait by the nurses room she said but there are no doctors or nurses here until 9am, i was just going to sit down when my doctor came up the hallway he could see the distress my son was in took us in to the treatment room and guess what there was the nurse it was only 8.35 got him straight on there and he is fine now.