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UPDATE ON HELP TROJAN-R=WARNING

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ProfilePosted byOptionsPost Date

AnninGlos

AnninGlos Report 17 Oct 2008 10:45

I think, even if the e mail says no virus the attachment might still have a virus, am I right in thinking that? Do you remember what the e mail was Gwen so w e can all be prepared.

Ann
Glos

DIZZI

DIZZI Report 17 Oct 2008 10:25

AVG UPDATED EVERYTHING ALL UPATES UPDATED WAS
WORKING OK
EMAIL ATT SAID NO VIIRUS
OPENED..SECURITY ALLERT
DID WHOLE PC SCAN
ALL CLEANED
LAST NIGHT OH LOGGED ME OFF
WOULD NOT LOAD HIS SETTING
OR MINE..OR
OWNER OR ADMIN

PC FULLY UPDATED PLUS DOUBLE
MEMORY FITTED 18 MONTHS OLD

Rosalind in Madeira

Rosalind in Madeira Report 17 Oct 2008 10:16

FOUND THIS ON THE INTERNET THAT PROVIDED QUITE A BIT OF INFORMATION. IT IS POSSIBLE THAT GWEN DOES NOT HAVE A FULLY UPDATED SYSTEM AND IT IS CONCERNING THAT SHE HAS LOST CONTROL OF HER PC.

http://answers.yahoo.com/question/index?qid=20080918045142AAyrLoB

RON, I THINK SHE SAID SHE WAS USING AVG, BUT DOESN'T SAY WHICH ONE.

ROSALIND

Ron

Ron Report 17 Oct 2008 10:08

Gwen, it may be a daft question but I'm interested in how you got infected and providing you with a possible cure.

What Anti-Virus software are you using.

Ron
www.genealogyprinters.com

Rosalind in Madeira

Rosalind in Madeira Report 17 Oct 2008 10:01

GWEN, DO YOU HAVE YOUR START UP DISC, OR A RECOVERY DISC? I THINK YOU WILL NEED TO DO A RE FORMAT.
YOU COULD TRY THE FORUMS OF WHAT THE TECH, BUT AT THE END OF THE DAY YOU HAVE A VERY INFECTED COMPUTER.
ARE YOU USING ANOTHER COMPUTER TO GET ON THE INTERNET?

ROSALIND

DIZZI

DIZZI Report 17 Oct 2008 09:45

BOB
DONE THE LOT
FOR NINE HOURS
CANT SCAN
CANT GET FURTHER THAN
WHOS SETTINGS
TASK..SAYS ADMIN TURNED
END TASK OFF

DIZZI

DIZZI Report 17 Oct 2008 06:12

LAST NIGHT LOST TOATAL
CONTROLL OF PC

LOADS SETTINGS
NO ICONS
NO ON -OFF
CANNOT DOANYTHING

STARTS ON TOWER

SELECT USER

SCREEN SAVER APPEARS
THEN

NOTHING

DIZZI

DIZZI Report 16 Oct 2008 09:48

OH THANKS THOUGHT ITB MIGHT BE
THANK YOU THANK YOU XX

Hoobity

Hoobity Report 16 Oct 2008 09:43

Mornin Gwen, its a scam to get you to buy software.
Google trojan spy win32 green screen to get rid of it.

DIZZI

DIZZI Report 16 Oct 2008 09:36

TROJAN SPY WIN32 GREEN SCREEN
ALREADY RAN FULL AVG
ALL CLEAR THEN BOX WITH ABOVE
POPS UP AGAIN
WHERE ADDITIONAL HELP IT AVALIBLE
ITS ALL NEW SOFTWARE TO BUY,
SAYS TAKES ALL DETAILS INC BANK
FOR HACKERS USE