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I answered my telephone this morning.
A very polite female voice said it was BARCLAY and to learn more about security to enter my 4 digit security nunumber (PIN number) into the key pad.
I immediately hung up. I asked at my local branch of Barclays if they were doing such a thing. One clerk asked a second clerk, the second clerk made a phone call then replied NO, it's a scam.
When I returned home there were 2 messages on my phone allegedly Barclay inviting me to enter my PIN code into the key pad. I deleted both.
BEWARE if it happens to you, it's a scam !
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I think the police were looking into one of these scams from barclay awhile ago. Not hears anymore on it.
Hazelx
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I presume that you visited your Barclay branch, in person?
most of my contacts with them have been made via bangladesh or somewhere....
Bob
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I need to know how to recognize a Negro accent.
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My sister, who does her banking online, had a phone call from her bank.
He gave his name and knew all about her account etc., was reeling it off to her, (sister had said nothing) and asked if there was anything else they could do for her, sister asked a question - and he asked her for her security question (not pin number)!
Sister asked why, as HE had phoned HER so obviously presumed it WAS her, so why should she give her security question.
She also pointed out that he had reeled off her details after only asking her if she was Mrs____. Anyone could have said 'Yes'.
She then asked for proof of his identity.
He was a bit flummoxed - he didn't have to give any - he was phoning from the bank. Sister then asked HOW she cold be sure he was who he said he was, and pointed out she banked online and didn't need unecessary phone calls, and put the phone down.
She then phoned the bank - yes Mr_____ HAD phoned her.
Sister then went into a tirade.......
It's a moot point though, isnt it? You phone the bank and have to give a security password - they phone you and you're expected to believe they are who they say they are!
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Perhaps this is what we should do.
A 98 year old woman wrote this to her bank. The bank manager thought it amusing enough to have it published in the New York Times.
Dear Sir:
I am writing to thank you for bouncing my check with which I endeavored to pay my plumber last month. By my calculations, three 'nanoseconds' must have elapsed between his presenting the check and the arrival in my account of the funds needed to honor it. I refer, of course, to the automatic monthly deposit of my entire salary, an arrangement which, I admit, has been
in place for only eight years.
You are to be commended for seizing that brief window of opportunity, and also for debiting my account $30 by way of penalty for the inconvenience caused to your bank.
My thankfulness springs from the manner in which this incident has caused me to rethink my errant financial ways. I noticed that whereas I personally attend to your telephone calls and letters, when I try to contact you, I am confronted by the impersonal, overcharging, pre-recorded, faceless entity which your bank has become.
From now on, I, like you, choose only to deal with a flesh-and-blood person. My mortgage and loan payments will therefore and hereafter no longer be automatic, but will arrive at your bank by check, addressed personally and confidentially to an employee at your bank whom you must nominate. Be aware that it is an offense under the Postal Act for any other person to open such an envelope. Please find attached an Application Contact Status which I require your chosen employee to complete. I am sorry it runs to eight pages, but in order that I know as much about him or her as your bank knows about me, there is no alternative. Please note that all copies of hi s or her medical history must be countersigned by a Notary Public, and the
Mandatory details of his/her financial situation (income, debts, assets and liabilities) must be accompanied by documented proof.
In due course, I will issue your employee with a PIN number which he/she must quote in dealings with me. I regret that it cannot be shorter than 28 digits but, again, I have modeled it on the number of button presses required of me to access my account balance on your phone bank service. As they say, imitation is the sincerest form of flattery.
Let me level the playing field even further. When you call me, press buttons as follows:
1-- To make an appointment to see me
2-- To query a missing payment.
3-- To transfer the call to my living room in case I am there.
4-- To transfer the call to my bedroom in case I am sleeping.
5-- To transfer the call to my toilet in case I am attending to nature.
6-- T o transfer the call to my mobile phone if I am not at home.
7-- To leave a message on my computer. (a password to access my computer is required. A password will be communicated to you at a later date to the Authorized Contact.)
8-- To return to the main menu and to listen to options 1 thru 7.
9-- To make a general complaint or inquiry, the contact will then be put on hold, pending the attention of my automated answering service. While this may, on occasion, involve a lengthy wait, uplifting music will play for the
Duration of the call.
Regrettably, but again following your example, I must also levy an establishment fee to cover the setting up of this new arrangement. May I wish you a happy, if ever so slightly less prosperous, New Year.
Your Humble Client
(Remember: This was written by a 98 year old woman)
JUST GOTTA LOVE SENIORS!
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I reported all the details of these telephone calls to the POLICE today.
They informed me a scam is a civil issue.
However, they noted the incomming telephone number and will look into it.
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Doesn’t that just wind you up David!
It involves a member of the public, so you are told a scam is a civil issue, however I don’t doubt if you or I worked a scam on Inland Revenue/VAT, the government would take a different line!
Regards,
Mayfield
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The Police officer said the telephone looked like like a London business number.
I'm hoping the owner of the number is identified and rebuked or maybe given or good inspection by the Inland Revenue or..............
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