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The British Newspaper Archive

British Newspaper Archive

Read about historical events at the time they were happening. Perhaps you'll discover your ancestor in their local newspaper?

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ProfilePosted byOptionsPost Date


KenSE Report 1 Jan 2013 08:53

Is there going to be a day 7 competition?


wisechild Report 31 Dec 2012 07:24

Surely a one line statement on the general board advising members to look at the Announcement board for details of the competition would have sufficed. Especially if similar details were posted on the Home page.
No need to monopolise the Chat board.


KenSE Report 30 Dec 2012 20:10

The support team don't normally work weekends or bank holidays which is why they say a reply will normally be given in three days.

As far as actioning reported posts goes, there is supposed to be some cover every day, but plainly that doesn't always happen.


Susan10146857 Report 30 Dec 2012 19:22

I thought I read somewhere......suggestions board methinks.....that GR don't work at week-ends......or maybe I have been seeing things along with multiple threads which could be put on the home page......It is not as if we wouldn't see them when we are forced time and again to sign in.


JustJohn Report 30 Dec 2012 12:57

Weak areas of Genes are:

Customer Relations

Weaknesses is most of those areas are instanced by these stickied threads.

If each of these areas could be addressed "root and branch" it would be a more attractive site with positive feedback.


~Lynda~ Report 30 Dec 2012 11:27

Exactly Rose :-D

Budgie Rustler

Budgie Rustler Report 30 Dec 2012 11:27

your avatar always makes me think of "Mick from the bush" is the old drongo still knocking about. :-D

Rambling Rose

Rambling Rose Report 30 Dec 2012 11:24

I wouldn't mind if the 'Start your Family tree week' posts were what it says on the packet...helping newbies START...but they're not, they are 'competition and publicity' posts..... I think that's breaking some T & C somewhere, re posting accurate info?! and ALL of the posts could be put onto one single thread , with 7 entries.


SueMaid Report 30 Dec 2012 11:22

You do have a point there, JC :-D


SueMaid Report 30 Dec 2012 11:21

Each GR thread is a competition that can be entered on FBook or by email. I have entered the competitions before and happily have won two prizes. They are fun and quite a number of people enter them. No point in being able to post an answer as all the info. you need is in the opening posts. I can't see what the problem is quite honestly.

Budgie Rustler

Budgie Rustler Report 30 Dec 2012 11:19

its achieved one thing ....Just how quickly a RR`d post CAN be dealt with. :-D


JustJohn Report 30 Dec 2012 11:06

The last three or for weekends, posts have been reported - usually for no apparent reason. And they have been left with no OP all weekend and then OP has been reinstated on Monday.

Why was this report by George dealt with any differently?


SueMaid Report 30 Dec 2012 10:56

Well I'll put my head above the parapet and ask what the point was in doing that? It hasn't achieved anything and the post has been reinstated.


JustJohn Report 30 Dec 2012 10:47

Nice to see how quickly that report was dealt with. As they have staff in today, perhaps all reports will be dealt with really fast.

Well done, George. Wonder if anyone else will put head above parapet. :-S

Budgie Rustler

Budgie Rustler Report 30 Dec 2012 10:23

BRAVO!... George ,
Well done matey.


George Report 30 Dec 2012 10:16

I could care less, GlitterBaby.

Gr should get their house in order what with all the problems with this site that they struggle to fix, they also should look in on the boards more and see how disgruntled their customers are, and stop telling everyone of blinking face book how wonderful this site is.



GlitterBaby Report 30 Dec 2012 10:12

Oh dear wonder what the Team will think of having their post sent for review.

Will George get a warning ?


GlitterBaby Report 30 Dec 2012 10:09

But we posted at the same time



George Report 30 Dec 2012 10:09

I own up, it was me who sent day 1 for review.....bloody silly all these posts from GR, as I said, should be on the genealogy board.


Hayley   Empress of Drama

Hayley Empress of Drama Report 30 Dec 2012 10:06

GB look up ^ it was George :-D