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laptop is ill

ProfilePosted byOptionsPost Date

Treehunter

Treehunter Report 7 Jan 2013 20:16

Ronald if you mean anti vrius i do one everyday and everyweek do a whole laptop scan

Hazelx

Ron2

Ron2 Report 7 Jan 2013 20:09

Have you run an AV scan of late?

eRRolSheep

eRRolSheep Report 7 Jan 2013 19:37

ok it may just be a glitch or it may be that you have inadvertently downloaded something - easily done
If you PM me I will give you a guide to cleaning your computer down

Treehunter

Treehunter Report 7 Jan 2013 19:34

Thank you i am not very up on things with laptops or computers. I know how to turn it on go into what i need. I did have someone that use to come and help me but he has his mum and dad to look after.

i havent put anything new on here. So cant be anything like that.

I will let you know if i need your help. again thank you.

Hazelx

eRRolSheep

eRRolSheep Report 7 Jan 2013 19:08

If it happens again then chances are it is a software rather than hardware problem - have you recently installed any new software? I can let you have some diagnostic software if it recurs to see what the problem may be.
Also, check that your drivers are up to date (these are little programmes that "drive" (or work) things like keyboards, mice, printers etc.
If you need help with this just give me a shout/

Treehunter

Treehunter Report 7 Jan 2013 16:45

Thank you ES that worked thank you again. But if it goes again may have to put it in to see why its happing,

Brian i do have a desktop but that died awhile ago.

I do hope it keeps working, What did i do befor computers? :-S

BrianW

BrianW Report 7 Jan 2013 16:41

Have you a desktop PC with a USB keyboard which you can plug into the laptop?
Probably not, otherwise you would be using the PC rather than your mobile.
Ask a silly question .....................
Note to self: engage brain before you type.

Treehunter

Treehunter Report 7 Jan 2013 16:37

Ok wil try that ES was on phone to help line for over an hour.
I have someone tjat can take me back to shop where i got it from. Its not even a year old yet. :-(

For to day thsnk you.

eRRolSheep

eRRolSheep Report 7 Jan 2013 16:25

First off, turn the laptop off, unplug it from the mains and remove the battery. Leave it for a few minutes then replace battery and mains lead and try rebooting - it does sometimes work.

Treehunter

Treehunter Report 7 Jan 2013 15:36

My key broard has stopped workin on laptop tried everything to.get it back so got to take it in to be looked at.

I have my mobile which i am using now but dont like usin it for internet much.
So hope to be back soon

Hazelx