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Membership Question

ProfilePosted byOptionsPost Date

Paula in California

Paula in California Report 7 Jan 2013 22:04

I haven't been on this website in a very long time, but I wanted to ask.... has everyone's membership dues almost doubled this year? Mine last year were $14.49 and this week I was charged $27.16!! I live in the USA.

AnninGlos

AnninGlos Report 7 Jan 2013 22:08

There is a long running thread on this on the suggestions board Paula. Yes ours have doubled as well.

Paula in California

Paula in California Report 7 Jan 2013 22:10

Thanks for your reply, I will check out the Suggestions Board.

GlitterBaby

GlitterBaby Report 7 Jan 2013 22:28

http://www.genesreunited.co.uk/boards/board/genealogy_chat/thread/1316016

The one to read is on Genealogy Chat

Paula in California

Paula in California Report 7 Jan 2013 22:44

I'll try that too! How can I get in touch with someone from GR? I don't typically trust websites that will not disclose the price of membership and or list very clearly contact information. I can find neither. I have barely started looking for contact info though. :-D

AnninGlos

AnninGlos Report 7 Jan 2013 22:46

Sorry yes, genealogu chat is the one, my mistake, too late at night for me :-D

Paula in California

Paula in California Report 7 Jan 2013 22:59

No Problem ! I found both, and the "Contact Us" link finally.
I am very disappointed in the findings and will be deleting my account. Need to make sure they refund me the most recent charge first though!
I have been a member since 2003 under this name and honestly didn't use it enough to justify the $14 (28 for 2 trees) per year but now it will be over $54 as I have to have 2 trees. (one for my birth family and one for adopted). :-(

KenSE

KenSE Report 7 Jan 2013 23:02

You shouldn't have paid for two trees as they are free. It is posting and sending messages and viewing other trees that you pay for.

KenSE

KenSE Report 7 Jan 2013 23:04

Paula, if you have two accounts make sure you don't use the other one for posting messages as they don't usually refund money if the account has been used.

LadyScozz

LadyScozz Report 7 Jan 2013 23:12

If you keep an account and don't want to pay the next subs, make sure the Automatic Renewal box is NOT ticked.

Paula in California

Paula in California Report 7 Jan 2013 23:14

Good to know KenSE, Thanks. I replied to you on the other board too. Going to try and contact someone in the admin offices to see what can be done. I had no idea storage of the tree info was free though! :-)