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Top tip - using the Genes Reunited community

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viewing your tree

ProfilePosted byOptionsPost Date

Jane

Jane Report 11 Jan 2013 08:24

Is anyane else having problems viewing there tree. All I get is loading your tree please wait. How long do we have to wait? So far its 10 mins.

Jane

Kense

Kense Report 11 Jan 2013 08:29

Mine was a bit slower than usual in starting but seems OK. I've only about 700 people on it though

Jane

Jane Report 11 Jan 2013 08:36

Thanks KemSE

I will have to try again a bit later.

Jane

+++DetEcTive+++

+++DetEcTive+++ Report 11 Jan 2013 09:30

Nope - the spinning wheel is back again.

Unless GR are actually trying to load something/work on the Servers, they probably need to press the reset button again :-(

Jane

Jane Report 11 Jan 2013 10:40

Thanks DetEcTive

I've managed to get in now. GR really need to spend some more time sorting out these problems. They really are amateurs.


Jane

ElizabethK

ElizabethK Report 11 Jan 2013 14:40

I also could not access my tree this morning (about 9 am)

e-mailed GR who asked for "details" as they could access it

Have managed to access it once since then but it has gone again now (no response to "clicks") :-(