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View tree matches

ProfilePosted byOptionsPost Date

Unknown

Unknown Report 17 Jan 2013 18:52

Hi
I've just joined GR and so far found it very good. However I'm struggling with the 'view tree matches' purple star. Once I've put in a member of the family a little star pops up with a number on it. When I click on the star it tells me how many records there are for that person and how many tree matches. So I click on the 'view' box and then the whole thing disappears.

So my question is how do I see/contact a member who has the same person on their tree as me.

Many thanks

Rambling Rose

Rambling Rose Report 17 Jan 2013 18:59

Not sure if it might be the case here, but have you checked that after you have clicked on 'view' box, the details haven't opened in another window ...which might be shown at the bottom of your screen? I did find that myself, but it may vary, perhaps according to which browser you use?

otherwise you can use the 'Search' (top right of screen) for searching trees, using the name and dob of your relatives to see who else has them in their tree.