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Top tip - using the Genes Reunited community

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ProfilePosted byOptionsPost Date

+++DetEcTive+++

+++DetEcTive+++ Report 23 Nov 2016 22:00

Unfortunately, once the time-limit has expired, you no longer have access to the records you purchased. Similarly if you had a Platinum subscription but have now taken out a standard variety, the records you had viewed have been closed to you.

200 Credits
Credits are valid for 90 days
View records on a pay-as-you-go basis
Send messages on a pay-as-you-go basis
Unlimited access to the records you have viewed for 90 days
........
50 Credits
Credits are valid for 30 days
View records on a pay-as-you-go basis
Send messages on a pay-as-you-go basis
Unlimited access to the records you have viewed for 30 days

http://www.genesreunited.co.uk/payments/credit?isgift=false
...
Although it doesn't help you retrieve the ones you paid for, next time download them to your computer then back up to your keepsafe

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

Annie

Annie Report 23 Nov 2016 21:22

it just says edit notes move delete

Kay????

Kay???? Report 23 Nov 2016 21:10

Put your mouse over Keepsafe.....chose View Saved Records.

Annie

Annie Report 23 Nov 2016 21:06

I recently paid for quite a lot of records and saved them in my keepsake but now I cant find a way to view them as I'm not a paid member but they are paid for. Is there any way to access these records