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This site is a joke and I am not laughing

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ProfilePosted byOptionsPost Date


Jemma Report 30 May 2013 16:35

I find that some of the HELP given on Finding Ancestors board can be quite abrupt.Ok we sometimes get our postings wrong and duplicate them but some answers are a little bit condescending and can be read as a little bit rude to the person asking for help.As you say we do pay for this site and asking for help can be quite daunting especially to new comers.Onchecking a lot of replies I find that the attitude on some people are not very encouraging as to asking for further help.I think it will be quite a while before I ask for help again.Will probably not renew my membership when due.


PeeEmm Report 28 May 2013 00:36

Thank Gai

I got caught out with this scam about a year ago.
I paid to find out information - what they found I already knew, then they wanted more money to do a further search and find more - that's when I got suspicious - so I complained and to cut a long story short I did get my money back.




Gai Report 28 May 2013 00:18


Yes I'm aware that GR and FMP are owned by Brightsolid and I have a sub to FMP that's why I know the ads don't appear on FMP.

There is normally one ad on FMP

Find you Family History
Ask a Researching Expert Now! Get All Your Questions Answered.

When you click on the site it's US base and you are meant to get an answer to you question asap. They boast that a new question is answered every 9 seconds though you don't know how long it takes to answer your specific question. I've never used the service as I'm a bit of a sceptic.

Thanks TootyFruity. :-)

Note: As I've typed this message sitting at the bottom of the screen is the ad for :-S


PeeEmm Report 27 May 2013 15:45


Your ref to ads on GR

Do you realise that both GR and Findmypast are owned by BrightSolid?
So advertising will be common between them (GR and FMP)

Ancestry and Bright Solid are likely to be at each other's throats. :-S



TootyFruity Report 27 May 2013 14:02

Gai you're not a mug just someone who cares about the site. :-)


Gai Report 27 May 2013 13:33

Jax, it's interesting that Ad Choices who puts the advertising on GR also puts their ads on FMP and I've never seen an Ancestry ad on FMP.

The mind boggles.


jax Report 27 May 2013 12:40

Oh, Ok then just a thought


Gai Report 27 May 2013 12:34


I've been told by Estelle that GR do have the capacity to have the ads removed from the boards and there not meant to be there in the first place. You would think after the first time I reported this issue a few years ago they would have put a permanent stop to it.

I notice on the UK site there is an ad for Retirement advice etc on the banner across the top of the screen. All week I've seen the Ancestry ad and I can't believe it's still there after all this time. Seems like no one works at GR as many still have error messages and I still see ads. :-|

TootyFruity, you are probably right and I don't know why I bother in the first place. Must be a mug!


TootyFruity Report 27 May 2013 12:17

Gai I would take the stance of if GR can't be bothered sorting it once and for all (you've been notifying them for a few years now) then why should I . It's their problem an you've done your best to bring it to their attention.

They are obviously happy advertising their competitors


jax Report 27 May 2013 12:15

I get ads for things I've googled Gai like trip adviser or Ebay and have had the odd ancestry ad

I don't think it is down to GR


Gai Report 27 May 2013 12:01

GR is such an annoying site and I wish they would sack their Marketing Manager as I'm fed up with constantly emailing screen shots of the Ancestry ads that appear on the boards.

I emailed screen shots a week ago and the ads are still there. :-|

Not Happy.


MinxyMoos Report 26 May 2013 12:04

I keep geting the 404 file not found or moved error message!!

I get this everytime i look at someone elses tree and try to send a member to the clip board..... I'm rather frustrated by this as I am a new member just starting out my tree and of course I have spent money on something that isn't working properly.

*feeling a tad scammed* :-|


SylviaInCanada Report 24 May 2013 18:48

GB ..................

and GR

I got that message earlier this week re site being down for maintenance ............ dated 12 November 2012 :-S

The site was down for approximately 35-40 minutes, between 00:20 am and 00:55 am, Wednesday May 22.

It apparently crashed at about 00:20 am.

A notice saying down for essential maintenance, 12 November 2012 went up at about 00:48 am.

The site was back in action by about 00:55 am

GR did respond on their FB page, at 1:12 am Wednesday May 22 .................... "sorry for the inconvenience, the site is running fine now."

I am also now getting error messages when trying to open My Threads ................... this has been going on for about a week.

It sometimes takes 2 or 3 attempts to open My Threads.

Very frustrating


GlitterBaby Report 24 May 2013 15:41

My Threads is the most useful bit of this site for me and again got an error message.


GlitterBaby Report 24 May 2013 11:24

There were problems earlier this week when the site stopped working and produced error messages.

I believe that some members were getting a very old message being displayed.

BUT just got the error messages when clicked on My Threads.


SylviaInCanada Report 20 May 2013 20:03

still getting error messages :-|

Joy Kentish Maid

Joy Kentish Maid Report 20 May 2013 18:43 :-| :-| :-|


SylviaInCanada Report 15 May 2013 18:43

I have :-(


GlitterBaby Report 15 May 2013 12:32

Thankfully not had an error message for the last few days now.

Joy Kentish Maid

Joy Kentish Maid Report 14 May 2013 21:53