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GR and Facebook

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ProfilePosted byOptionsPost Date

GlitterBaby

GlitterBaby Report 6 Mar 2012 19:22

Phil has posted today on this thread

http://www.genesreunited.co.uk/boards.page/board/suggestions/thread/1294060

But why we should have to search for the posts is beyond me

Joy Kentish Maid

Joy Kentish Maid Report 6 Mar 2012 18:43

There again ...
:-(

Joy Kentish Maid

Joy Kentish Maid Report 6 Mar 2012 11:00

Posted in facebook only about 20 minutes ago, so will probably be posted in announcements here soon:

Hi everyone, we are really sorry with the problems many of you are having logging in and using the site. Our technical team are looking into these problems this morning. Please bear with us - we hope to have this fixed as soon as we can.

SylviaInCanada

SylviaInCanada Report 6 Mar 2012 00:22

shock!


just got in to .co.uk on the first time of trying


This morning, I got in after having to sign in ......... but only once

Joy Kentish Maid

Joy Kentish Maid Report 5 Mar 2012 21:17

"Joy they had to post it on FB.

There was no one here to read it. "

- There were posters and readers over the weekend and today. It is appalling discourtesy.

SylviaInCanada

SylviaInCanada Report 5 Mar 2012 20:37

Most other sites have a message that comes up almost immediately if you sign in has failed ....... ancestry, ftf, etc


why cannot GR institute something like that??


it seems easy enough to my simple mind!



and ti would keep the members happy.



sylvia

GlitterBaby

GlitterBaby Report 5 Mar 2012 19:39

From Facebook

Genes Reunited Our new office is located in Shoreditch. Aptly, it is a building with history - It was once " The New Tabernacle Congregational Church, Old Street. Founded in 1832, it was called the 'new' Tabernacle church to distinguish it from the Methodist Tabernacle at nearby Moorfields, which had been founded in 1732. It was closed in 1950."

GlitterBaby

GlitterBaby Report 5 Mar 2012 19:29

Missing the point

Once GR members got onto the site there should have been an apoplogy and explaining that there had been problems

Why is this simple request not understood !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!



LadyKira

LadyKira Report 5 Mar 2012 18:17

Joy they had to post it on FB.

There was no one here to read it. ;-)

GlitterBaby

GlitterBaby Report 5 Mar 2012 16:09

:-D

wisechild

wisechild Report 5 Mar 2012 16:04

Perhaps next time GR want the help of their members for an event like WDYTYA, they could ask their Facebook followers instead of GR members.
After all, they seem to be given all the information from GR.

GlitterBaby

GlitterBaby Report 5 Mar 2012 15:54

I had better be a bit careful what I put now otherwise I will be getting a ban for swearing

What is the problem with the GR Team that they can not do the decent thing and post on this site

Fill in the blanks

F or B

And anything else that anyone cares to think !!!!!!!!!!!!!!!!!!!

I seldom swear but really this is no longer funny - it stinks

Joy Kentish Maid

Joy Kentish Maid Report 5 Mar 2012 15:10

It would just be nice, I think, if apologies were posted in genes reunited's own site; another one posted in its wall in facebook today:
"We want to apologise to anyone who had difficulty logging into the site over the weekend. If you are still experiencing issues when trying to log in please let us know by emailing support@genesreunited.co.uk - We believe the issue was related to a timeout that was fixed yesterday. Again, apologies to anyone who could not log in due to this issue."

Joy Kentish Maid

Joy Kentish Maid Report 4 Mar 2012 21:33

Sorted, I should have put a space. Thank you, Ken :)

KenSE

KenSE Report 4 Mar 2012 21:23

The link fails because there is an extra colon at the end.

Joy Kentish Maid

Joy Kentish Maid Report 4 Mar 2012 21:03

And for me, Kath.

So I copied the number into the thingy above and then copied and pasted.

KathleenBell

KathleenBell Report 4 Mar 2012 21:00

Your link just goes to the error page for me Joy.

Kath. x

Joy Kentish Maid

Joy Kentish Maid Report 4 Mar 2012 20:58

It would have been courteous of Genes Reunited staff to post an apology on its own site yesterday.

http://www.genesreunited.co.uk/boards.page/board/general_chat/thread/1293868

"Genes Reunited

Hi all, really sorry for the errors you have been experiencing on the site. Can you please send an email to support@genesreunited.co.uk detailing the problems you are facing and this will be looked into as soon as possible. Many thanks"

NB Ironic - I clicked on the link and the error message appeared.

SylviaInCanada

SylviaInCanada Report 1 Mar 2012 21:42

The reply from GR said that my maiden name was on My Account .......... and that if I do not want it used, then I should opt to have my Board Name used in all communications on the site, by ticking that in My Acoounts


Another blister of an email back to them ....... because that option has been ticked ever since I joined GR. I ask friends to check what is showing on my pms at semi-regular intervals ........ the last time was about 2 months ago, when it showed my Board name.


AND that option is still ticked today!



PLUS

that same guy who admitted RR'ing me, has today pm'd another member on here saying that she should not be hoodwinked by me ................ I RR posts if I don't agree with them

I do not know how many other people he might have pm'd with the same slander.

it seems HIS thread went between Tuesday and today, and he blames me for it ............. in fact he told her that the help desk had told him that it was me.


I did not!


................ and GR does not say who RR posts.



sylvia

Island

Island Report 1 Mar 2012 10:06

That's outrageous Sylvia! I wonder if some have twigged that and RR just to get that information. It needs sorting NOW!