Genealogy Chat

I'm sorry, Shelley, but I still think it's wrong, wrong, wrong for Genes Reunited to be promoting a private company at the expense of other companies who do the same kind of work, one of which, I am told, does exceptionally good work.

Hi SylviaInCanada,

MyHistory were asked not to promote themselves on the boards, only Genes Reunited were permitted to promote services on the website.

Regards

Shelley

This might explain it:

"For tree printing, we also work with a partner who offer a 10% discount to Genes Reunited customers"

A PARTNER???

So you're saying that Myhistory is a partner of Genes Reunited? In what way?

"We've asked Tony to refrain from promoting his tree printing service on the boards but as My history are our official tree printing partners we will promote his services elsewhere on the site."

we will promote his services elsewhere on the site.

Joy Kentish Maid Report 3 Dec 2013 12:53

"We've asked Tony to refrain from promoting his tree printing service on the boards but as My history are our official tree printing partners we will promote his services elsewhere on the site."

we will promote his services elsewhere on the site.

----------------------


That is exactly the phrase that I noted, Joy!


"we will promote his services elsewhere on the site."


That statement, made by GR themselves, indicates that the services will be promoted ELSEWHERE on the site OTHER than the Boards.


Could it be that my problem is that I am a trained Editor, and understand what words mean? :-) :-)

I notice that Meet The Team has recently disappeared from the bottom of the web pages.

Had not spotted that Ken

Sitemap just shows a blank page with search for the census etc on the right hand side so that is a waste of time

Hi Everyone,

There have been changes to the team recently. Estelle is still involved with Genes Reunited.

Regards,

Shelley

Hi Shelly

Please will you explain in plain English the reasons for the difference in price paid by a standard member who has been with GR for more than ten years and is on continuous membership paying £15.96 per annum and a similar member with only four years membership who is paying only £7.96

I would appreciate it if you do not insult my intelligence by glossing over or evading this problem and that you do actually address and answer my query truthfully giving a full explanation.

In your view is this difference in price between members given the exact same service fair?

This message is also posted on General Chat in the hopes that you will see and answer one of them.

Wendy

This was posted by Estelle on 20 Dec.2012:

"Hi everyone,

as Rachel has already said in her email, we are slowly moving everyone over to the same renewal price. For those of you on a standard subscription, this is £14.95 for 6 months and £19.95 for 12 months. If you renew before the renewal date then there is a 20% discount on the cost of your renewal. Elizabeth - this is why your is £15.96, as that's the annual price less a 20% discount.

As normally happens, we will email you before your renewal date to confirm the cost of it.

If you do have any further questions then please contact our customer support team.

Kind regards,

Estelle"

As a result I was expecting an increase when my subscription came due in May 2013 but was pleasantly surprised when I was charged 6 pounds for the full year. I know I shouldn't complain but it's so unfair to others. Such a vast difference in pricing!

Hi Natasha
I only started researching my family tree at Christmas and I am not addicted.
Everyone on the thread has helped me greatly and they found my grandma which I am most grateful for.
Can you let me know if there is a way to print off my family tree on what I have found so far? :-(

Hi Everyone,

Members have received differing renewal prices as we have offered varying offers/discounts. Anyone who has a query regarding their renewal price, can we ask you to contact [email protected] who will be able to look in this further.

Regards,

Shelley

Hi Joy Kentish Maid,

Just to reassure you, there is still a Genes Reunited team!

Regards,

Shelley

Hi Margaret,

From the tree view, you are able to print your family tree (see print icon top right). Please continue to use the boards or PM me if you have any questions.

Regards,

Shelley

wendy that that ansered your question I do not think :-S

so we all do not pay the same if a price list can not be printed to show every one :-S :-S :-S :-perhaps it is wher you live or what colour your hair is or if tour bald or what side of the bed you sleep :-S :-S :-S :-S :-S

this to me sounds a better idea than yours :-D :-D :-D :-D :-D

sally w <3

Hi
I tried to open up the family tree but it still will not let me open it
Thanks
Margaret :-(

Hi
I tried to open up the family tree but it still will not let me open it
Thanks
Margaret :-(

Hi Margaret,

Are you still experiencing problems? Please email [email protected]

Regards

Shelley

Thank you, Shelley, for the reassurance about the Team.

Following your statement that Hannah will be monitoring the Genealogy Chat board moving forward, will other members of the Team be monitoring other boards?
And will the Team's information be reinstated?

Thank you.

Hi
Can you help me, I think I've paid my subscriptions twice
Thanks
Margaret :-(