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Ancestry Membership disappeared HELP!!
| Profile | Posted by | Options | Post Date |
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DianaBorntoGoogle | Report | 7 May 2009 23:53 |
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Please can someone tell me how I can get Ancestry to restore my full membership and tree. I usually go into the site via my toolbar access no problem but today it asked me to sign in which I did. Then it says it doesn't recognise me!! I have a tree on there containing about 100 names and a huge shoebox. I paid £155 just a few weeks ago and now I have nothing - I'm in bits. What do I do? I have been an Ancestry member for several years and paid for full membership as I wanted to expand my research. I have no intention of starting a fresh membership. |
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Researching: |
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DianaBorntoGoogle | Report | 8 May 2009 00:50 |
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Replying to my own request! Something strange has happened. I found a way of applying for a new password and when I got the e-mail I just used the same password as usual and it recognised me! I had tried it at least 6 times carefully checking the spelling as I entered it but no - didn't want to know me! How wierd is that! I'm shattered now and going to get some sleep. What a fright.!........... (goes off to bed shaking head in bewiderment and wiping away the tears of frustration.......................) |
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Researching: |
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J* Near M3.Jct4 | Report | 8 May 2009 00:52 |
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Just checked my Ancestry tree to make sure it was OK. |
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Stevie | Report | 8 May 2009 00:55 |
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Hi Diana, |
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