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ProfilePosted byOptionsPost Date

Margaretfinch

Margaretfinch Report 29 May 2009 15:24

Someone has just given permission to look at their tree but it won't let me look any ideas what to do thankyou

Margaret

Researching:
Finch Weathersfield Essex. Poole Haverhill Suffolk.GoodchildSouth Ascot BerkshireFry Wilton Wiltshire Goddard Laverstock Wiltshire Grayston Suffolk

Thelma

Thelma Report 29 May 2009 15:53

Go to "my contacts" there should be a tick against their name.
If there is a cross then they need to alter their permission.

ShimmsRedRoseAndMistletoe

ShimmsRedRoseAndMistletoe Report 29 May 2009 15:59

Hi Margaret

I always pm them just in case. Sometimes it is 'real', 99% of the time a GR gliche.

xxx Shimms xxx

InspectorGreenPen

InspectorGreenPen Report 29 May 2009 16:33

What happens when you try to open their tree? Can you open your own tree, or is there a problem with that too?

Stevie

Stevie Report 29 May 2009 16:59

Hi Margaret,
When you open your own tree, at the top of the screen there's a Please Select drop down box.
Click on this & it'll list all trees that you have access to. Then select the tree you wish to view.

Steve.

Deanna

Deanna Report 29 May 2009 17:56

This happens a lot Margaret.
It may be nothing to do with the member, and everything to do with the new GR method.
I am still very confused by the new format.
Deanna X