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~Whippet Lady~

~Whippet Lady~ Report 30 Jun 2009 18:18

has all my Hot Matches come up as new, even though they are old?

PME

PME Report 30 Jun 2009 18:20

Don't know why, but mine have done the same grrr! Teach me not to clear them out each time they appear.

~Whippet Lady~

~Whippet Lady~ Report 30 Jun 2009 18:51

T Sun ~ what I mean is I have 8 pages of HM's and all 8 pages are showing as new, take a look at yours.

LindainBerkshire1736004

LindainBerkshire1736004 Report 30 Jun 2009 19:52

Maz
I wouldn't bother to spend time on them I am sure it is a glitch and hopefully they can sort it like the lack of access to trees over the weekend

Linda :o)

Researching:
Peryer(Winchester), Barber(Norfolk), Franklin(Oxford), Sadler(Marylebone), Davies(Hammersmith/Northampton), Rance(Wokingham), Hedley(Gateshead/Lincolnshire), Wilson(Derbyshire/India), French(India/Ireland), Luffman(Wiltshire), Barnett(Brixton/Lincolnshire)

InspectorGreenPen

InspectorGreenPen Report 30 Jun 2009 20:22

It is nothing to do with staff who don't know what they are doing - the entire process is computerised.

One possibilty which was suggested by a friend of mine who is an IT database administrator is that the IT techies have rebuilt various database indexes as a result of last weeks tree problem and this has caused a knock on effect with hotmatches.

~Whippet Lady~

~Whippet Lady~ Report 30 Jun 2009 22:31

Thanks for the possible reason :)

Minerva

Minerva Report 2 Jul 2009 13:00

My HMs are ridiculous!

Several separate HMs came up with the same person-match... but in each HM, the matches were repeated 3 times! I know this can happen when someone has entered the same person more than once into their tree, but in SEVERAL HMs... ?

Another group of HMs have names from my tree MATCHED to people with WRONG name (ENTIRELY different forenames and surnames!), WRONG sex, WRONG dates, WRONG place and... ABSOLUTELY NO MATCH AT ALL!

I recognise that the system of matching is automated through software, but the software seems to be rubbish.

Researching:
Robertson (NZ & Stewarton) Wallis, Gossage, Standing, Galloway (NZ & Scotland), Roberts (St Agnes, Cornwall & NZ)