General Chat

I am so sick of this now, 3-4 times a day. Pick the phone up and there is a delay, I think it is an Indian call centre. I have had my phone number for 10 years and I am ex directory. They ask for someone who must have had the number before me. I keep telling them that I am not theat person and to stop calling and they hang up but still ring ! I have started telling them that the person they are asking for is dead and they still ring! They are debt advisors, 08448466529.
Does this happen to any of you and have you managed to stop them? I am not with BT.

You need to put your number on the Telephone Preference Service thingy. It may take a week or two to kick in but it stops all (most) cold-calling. The odd one that gets through can then be told that you're on the Telephone Preference Service and they will be reported if they ring again. Works for us.

Jill

Hi

Try this..

http://www.tpsonline.org.uk/tps/

Meryl my friend has been plagued with this type of call for years now, she has just got an answer phone, it's working well. If it's someone genuine she can pick up as they leave their message.

The latest was a scam alleging they were from her power supplier and saying they would credit £50 to her as she had overpaid if she would give them her bank details or credit card number!

Thank you all for the advice, mine has been going on for years also, so irritating!

Hi Meryl
have a look here

www.truecall.co.uk
it's a gadget that plugs in to your phone, also an answer machine, when phone rings a recorded voice says you have a call from ******* press 1 to accept or hash to zap,
easy to set up
milly

TPS only stops cold calling from british call centres....It won't stop these, trust me I know, I get them all the time asking for the previous tenant, and I've been PTS registered for years.

Google the number, you'll be surprised what comes up, but it's all based with Capital Finance, who have various debt companies under different names, it's still them.

They must get sick of being sworn and shouted at but they dont' give up, they just keep on ringing and ringing. The silent or disconnected calls are them too, testing the number to see what times you're there.

Do-not-call / telephone preference lists don't work for calls from outside the country. I have the same problem in Canada. Mostly, we here get calls from the US ... and people in the US get calls from Canada ...

First thing to do is google the phone number.

Googling that one, 08448466529, gets results on one of the usual sites I use: whocallsme.com.

http://whocallsme.com/Phone-Number.aspx/08448466529

Try reading there -- often people will have researched what the company doing the calling is and will post contact info.

I had one particularly annoying so-called market research company calling me from California last month, night after night. (I don't answer, usually, I screen by my answering machine, and when no one speaks, I google the number.)

I got the name of the company from whocallsme, and the link to its website. I went to the website and got the email addresses for every single manager/employee of the company. I sent an email (from an anonymous gmail account) to every one of them demanding that they stop calling me. I had a reply email sent by the most senior manager from his cell phone within minutes, assuring me the calls would stop. They did!

I think that may be an unusual case though. More often, these callers are really just plain scammers. When you tell them to stop calling / take you off the list, they swear at you. At least, that's what the ones in New Jersey and Florida do. ;)


Anyhow, here's what the most recent post about that phone number says:

-----------------------------------------------------

Capital Finance appear to be responsible for these calls, they're the UK owner of LionTel Info Solutions Pvt Ltd. See http://www.liontel.com/
Although of course the LionTel website doesn't state who the UK owners are.
This online CV gives the game away, look at the Customer Relationship section: http://in.linkedin.com/in/shahrushabh
[it says: "LionTel Info Solutions is the name of the Indian venture of the parent company namely CAPITAL FINANCE, which is based in Leicester, U.K."]

LionTel call themselves various names including Debt Advice Bureau, Crystal Debt Advice and the latest one is Galaxy Debt advice. They use various phone numbers, the latest one to call me is 0844 8466524, previously it has been 0161 2412080.

I gave the Indian Call centre false details (apart from my real phone number) a few months ago in an attempt to get put through the UK company and be able to trace it back. I was called directly a few days ago by Capital Finance in Leicester who used this false information. When pushed they told me they have an Indian call centre. I'd previously been assured by Capital that I'd been removed from their database, and they denied any knowledge of the cold calls from India.

Caller ID: 08448466529
Caller: Capital Finance/LionTel Info Solutions

-----------------------------------------------------

So there's somebody who really did the homework.

Here is the website for Capital Finance:

http://www.capitalfinance.uk.com/
http://www.capitalfinance.uk.com/contactus.htm

You might want to call / email them. ;)



TW -- while I was googling, you beat me to it!

why dont we all ring them and drive them mad
cold calls are a pest and should be banned

I used to get a lot, still get the odd call. But then TPS worked/helped me a lot.

hi all, i have been registered with the tps for years and still get calls mostly from someone called money management on behalf of the government. when i said i am with the tps, the man said he wasnt selling me anything merely offering advice re my financial sitiuation. i said i did not ask you to call so please dont again. it goes quiet for a couple of weeks and then they start again. when i was with bt then i asked them and they said tps prevents direct selling, ie doulbe glazing,insurance etc but not aginst anyone offering advice which is what these companies claim to be offering, yeah right, we werent born yesterday were we!!!

it seems there is no real way to get rid of them unless anyone else knows better it seems

Florence61, you can try what I suggested above. ;)

Google the phone number, you may be able to find company info that will lead you to contact email addresses / telephone numbers.

Email and/or call demanding that they stop calling you.

It really has worked for me on a couple of occasions!

Janey, that''s because I'd already been there done that on the back of the volume of calls I've been getting chasing the previous tenant LOL.

The same problem for OH and myself even being
on the list (TPS) made no difference phoned them
up for complaint slip to report the companies who
were bugging the H... out of us and said they would
send us one 4weeks later still waiting. Best advise
I got was from a member on GR who told me about
Call Blocker son bought one on e-bay for me and its
great, no more calls.

Emmax

janey thanks for advice but unfortunately i usually get "we do not have the callers number".if there was a number i would google it out of interest ,thanks anyway

8. 30 in the morning mine start it takes me till at least 11 before i even know who i am myself, yes loans rang the other day oooooh i said some very horrid words havent been bothered since.

I don't get nuisence phone calls anymore. I simply said phone me again I will report you for nuisence phone calls

Job done:-)

As said before, TPS ONLY stops calls from British call centres. These are foreign, coming from India...TPS doesn't stop them unfortunately. Again, like the recorded ones, they are giving debt advice, and again, TPS only stops cold selling anyway.

In Australia we have a "don't call register". It's working very well now 2 weeks after I registered. I also registered my mother's because she didn't always understand what they were talking about and it worried her. If the odd call gets through I just say that we are registered and it's illegal to call our number - they hang up very quickly. The "don't call" website does say that charitable organisations and political party calls are exempt.

Sue x

SueMaid, it's an important point - that everybody remember to register their older relations' numbers too. Tell them you're doing it and why, if you think you need to. ;)

And give them the script to read whenever *anyone* they have never done business with calls them about anything they have not asked for. "No, and do not call me again" covers it.