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Top tip - using the Genes Reunited community

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ProfilePosted byOptionsPost Date

MayBlossomEmpressofSpring

MayBlossomEmpressofSpring Report 6 Jun 2011 13:08

Thanks Ann, will have a look.

AnninGlos

AnninGlos Report 6 Jun 2011 12:33

They are trying to sort it. See the thread on the suggestions board May.

lollybasher

lollybasher Report 6 Jun 2011 12:03

I tried to sign in on Saturday morning to read a P.M. but couldn't get in. everytime I put in my e-mail addres it said it was wrong (surely we all know those off by heart) however I plodded on and on, then gave up and went on Ancestry. Sunday- the same-Today-the same. sent G.R. a message and miraculously I am back on.

This happens to me every few weeks,always at the week-end when you can't contact them, It's very annoying. I checked back. Lost contact in April-February-November, further back I can't check as I've emptied deleted messages. I ask G.R. very politely why this happens but they never answer my question. I now know that I am not alone. It's like the X-Files.

Sylvia C.


:-S :-S

MayBlossomEmpressofSpring

MayBlossomEmpressofSpring Report 5 Jun 2011 14:32

Thank you all for your replies, just come back on after son visiting and had to sign in again, think I will contact the powers that be tomorrow, knew it wasn't my laptop, just had it health-checked and everything OK.

InspectorGreenPen

InspectorGreenPen Report 5 Jun 2011 12:45

I don't think that the length of time you have been a member has anything to do with it.....!

Barbra

Barbra Report 5 Jun 2011 12:11

Mbas Maybe some more changes on the way mine jumps to password & then i am ok .oh the joys of computing Barbra x ~~~~to All

'Emma'

'Emma' Report 5 Jun 2011 12:08

Sorry meant to say hello to you also May and GB.

Emmax

'Emma'

'Emma' Report 5 Jun 2011 12:05

Hi Rita I have a problem also can't get into My Threads for
past 4 days, maintenance work I believe, thought they
would have sorted it by now.

Emmax

GlitterBaby

GlitterBaby Report 5 Jun 2011 11:31

Been a problem for serveral days now

Quite a few threads on this problem including one on the Suggestion Board

MayBlossomEmpressofSpring

MayBlossomEmpressofSpring Report 5 Jun 2011 11:29

Can anyone explain why after being a member since 2007, every other time I want to come on Genes, even after being on the night before or even a couple of hours before, I have to sign in and give my password? :-S