General Chat
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How do I get Help
Profile | Posted by | Options | Post Date |
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John | Report | 8 Aug 2016 15:06 |
I have been trying for months to upload a gedcom but help seems abit thin on the ground, is there any, please! :-S |
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GlasgowLass | Report | 8 Aug 2016 15:10 |
I upload gedcoms every few months and usually receive confirmation within an hour that it's been processed |
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Inky1 | Report | 8 Aug 2016 15:11 |
Have you contacted support? ([email protected]) |
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Inky1 | Report | 8 Aug 2016 15:14 |
Note my post on http://www.genesreunited.co.uk/boards/board/genealogy_chat/thread/1361389 |
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PatinCyprus | Report | 8 Aug 2016 15:35 |
Think he posts but doesn't read what's posted to him, he's repeating himself. |
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AnninGlos | Report | 8 Aug 2016 15:35 |
I think several people have had problems with Gedcoms. |
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GlasgowLass | Report | 8 Aug 2016 16:06 |
Thankies Folks. |
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SylviaInCanada | Report | 8 Aug 2016 20:54 |
I have pm'd John telling him how to return to his threads. |
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John | Report | 8 Aug 2016 21:24 |
Found the threads, thank you. Reply from techs not very helpful, apparently there is some problem uploading gedcoms, but THREE months, really? |
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SylviaInCanada | Report | 9 Aug 2016 00:29 |
John ........... |
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John | Report | 9 Aug 2016 04:18 |
I have had a reply but they confirm an ongoing problem |
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Inky1 | Report | 9 Aug 2016 09:09 |
John, |
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Inky1 | Report | 9 Aug 2016 12:12 |
Have also posted the following on the thread I show above:- |
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GlasgowLass | Report | 9 Aug 2016 12:50 |
Mine too Inky. |
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SylviaInCanada | Report | 9 Aug 2016 21:17 |
look ...... |
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John | Report | 9 Aug 2016 21:26 |
Perhaps then they should not be taking on new accounts, this seems to be verging on fraud. |
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SylviaInCanada | Report | 9 Aug 2016 22:28 |
no, it isn't |
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GlasgowLass | Report | 9 Aug 2016 23:28 |
I was not really impressed with the response I received from GR Support |
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SylviaInCanada | Report | 10 Aug 2016 00:49 |
GlasgowLass ........... |
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John | Report | 10 Aug 2016 06:18 |
I do not feel that even a FREE program is worthwhile if you can not get started by the very basic action of uploading a gedcom file. Why take on new memberships? |