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ProfilePosted byOptionsPost Date


SylviaInCanada Report 10 Nov 2017 01:11

Back after 2 weeks away .................. got on 3 times today with no problems :-D


Nyx Report 7 Nov 2017 13:50

I'm still coming in by the back door :-)

Having just had a 'new', old computer which is about 10 times as fast as the old one, I still get the error message and come on via the 'support' link there. It's become a habit now.


RolloTheRed Report 7 Nov 2017 12:09

Your connection to GR is timing out.
A quick check on GR shows no problems.
There are lots of local issues which may cause timeouts.
As you say nothing about your setup it is not possible to comment.

Mel Fairy Godmother

Mel Fairy Godmother Report 7 Nov 2017 11:18

Well its still going on and I think its worse than ever now as I just can't get straight to my threads.

I am sick amd tired of the blimmin Error page and the time it takes to get on the threads once you have got into the site.

Mel Fairy Godmother

Mel Fairy Godmother Report 21 Oct 2017 23:38

I have just had the blimmin Error page again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Mel Fairy Godmother

Mel Fairy Godmother Report 21 Oct 2017 12:18

O Just tried again and I am there.

Mel Fairy Godmother

Mel Fairy Godmother Report 21 Oct 2017 12:17

You'll never guess what!!!!!!!!!!!!!!!!!!!!

I can't open my tree.........

Mel Fairy Godmother

Mel Fairy Godmother Report 21 Oct 2017 12:14

Hi Peeps,

My oh has just refreshed Friefox for me and I am not having problems at the moment.

Mel Fairy Godmother

Mel Fairy Godmother Report 9 Oct 2017 08:50

Hi all,

I have had the Error page again this morning and I was having all day yesterday.


RolloTheRed Report 8 Oct 2017 16:33

during the past few weeks there have been some major changes in the way that Chrome/webkit and Firefox handle static resources. A performance improvement of 60% is claimed. make sure yr browser version is latest , flush cache and restart.
nb: excludes XP users.

there have been no such changes to Apple browsers tho' Apple claim no need.


Kense Report 6 Oct 2017 22:20

Unless everyone has turned on their taps at the same time, in which case it is those higher up who suffer most.


supercrutch Report 6 Oct 2017 15:56

Not if I have just had my pipes surveyed, my bills are fully paid up and there hasn't been a drought so the reservoirs are full.


RolloTheRed Report 6 Oct 2017 12:01

Say you go the tap for water and nothing or only a trickle comes out.
Aha it must be the water company. Blast them.

Much easier than considering other possibilities such as lack of rain, broken pipes, unpaid bill ....

Especially when there is little understanding of how the service is provided and refusal to consider that the majority do not experience the same problem of the muddy brown trickle.


JoyLouise Report 6 Oct 2017 06:46

Like Supercrutch, I have used various servers, iPads etc.

Although I've never had any error messages I have found this site extremely slow at times and it's the slowness that I find offputting.

I wonder whether it's a case of too much traffic because I have had no problem getting into the site this morning, entering rapidly on the iPad when the majority of the UK may not yet be online - and, yes, I know that online correspondents are not confined to the UK - but I think they'll be spread more sparsely around the rest of the world.

I'll try again when I get back this afternoon.


supercrutch Report 5 Oct 2017 22:13

I have the same problem using various servers, mobiles, laptops, ipad etc.,

Doesn't matter whether I'm on superfast BB or 3 /4 G GR is rubbish again!

We have had the same slow connection problems for a decade or more and yes I can remember all the trite advice spouted by them in order to resolve 'our' problem.

Utter tripe :-|


SylviaInCanada Report 5 Oct 2017 21:06

Vera .............

that is what is puzzling to me as well, plus the fact that some of us are in other countries and other time zones!

Although Rollo has said in the past that it is GR's server that is the problem .............. it must have trouble talking to all the different servers that we have, even the Chrome that GR staff used to tell us we "had" to use!


SuffolkVera Report 5 Oct 2017 20:37

It is odd the way some people have problems and others don't. I would understand it better if all those having trouble were using the same server or the same browser but they don't seem to have much in common, though I admit I am not very technologically minded.

Apart from a slow spell a couple of weeks ago I have had no problems on either the iPad (Apple with Safari) or the desktop (BT, Windows 10 and Firefox).

EDIT Rollo I know you have explained the problem for me before and I sort of understand what you are saying but I still find it odd that so many people are having problems at the same time.


SylviaInCanada Report 5 Oct 2017 19:04


I have previously given details on my device, my server, my security system, etc etc

I use a desktop, Windows XP 2002

I have high speed WiFi via modem

Mozilla Firefox

Server Shaw Cable

Security AVG (in addition to whatever Windows XP has)

I doubt that I have the same server as anyone else who has been complaining.

I access GR at times when I very rarely see anyone from the UK, and now, by very few people from other countries :-(

Not many people still use Windows XP and/or a desktop


RolloTheRed Report 5 Oct 2017 15:37

In the lqst couple of weeks I hqve logged in using smart phones connected by public wifi or 3G, ancient XP machines on wifi and slow ethernet, really fast state of the art kit. Operating systems Android 6,7 Linux Windows XP, 7, 10. I never ever clear the cache. I have not tried any kind of tablet or Apple device.

No problems connecting at all. None accessing threads. None displaying tree.

If there was a systematic problem with GR then pretty well everybody would suffer from it. They do not.

Thus it is more likely than not that connection problems lie with either the user box or the ISP. As nobody complaining ever gives any details of how they connect or security software used it is impossible to do any more than guess at the problem.


joysie4 Report 5 Oct 2017 15:15

Ive just been on threads today no problems