Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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This site is a joke and I am not laughing

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ProfilePosted byOptionsPost Date


Joy Report 5 Dec 2011 13:40

Home page: "Over 11 million members discovering their past"
- IGP: you know what 11 million members are doing?


Joy Report 5 Dec 2011 18:55

This webpage is not available
The connection to was interrupted.


SylviaInCanada Report 5 Dec 2011 20:46

Had to access GR with Mozilla Firefox 5 times over the weekend ...... purely so that I could send pms, which I can't do with my IE6

I got the Error, this site cannot be found 2 times out of 5

I honestly have not had that message when using my poor old IE6

and Firefox is the most recent update.



GlitterBaby Report 6 Dec 2011 19:20

Waste of time putting an Annoucement up about the problems with the site after the event. Could not get on site before the notice was posted.

Why are you still adding bits to the site, such as Watch This on a thread, when the site problems have still not been sorted.


SylviaInCanada Report 7 Dec 2011 04:29

Using Mozilla Firefox ......................

I have just had this message TWICE in less than 10 minutes, once when trying to open the Message Centre to look at new pms, and once when trying to move within a thread

Server Error
500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

Not had that one with IE6!!

so a whole new set of problems for me when trying to use the up-to-date browser.

and as someone said elsewhere ...... probably another nail in GR's coffin so far as I am concerned :-(



Kense Report 7 Dec 2011 07:01

Is it my imagination or is the site really zippy this morning?

Have the loading problems been solved?


Libby Report 7 Dec 2011 07:41

Have not been able to access the ZA site since last night ..... 404 - File or directory not found.


GlitterBaby Report 7 Dec 2011 11:29

Get the same error message if you try to access the site through favourites

No problem if you google for Genes Reunited and access that way


InspectorGreenPen Report 7 Dec 2011 11:46

Can you confirm what the url in your bookmark that is failing is set as? Is it to the home page or to another page withing the site?

If you right click on the bookmark and select properties you should find it


GlitterBaby Report 7 Dec 2011 16:51

Already sorted it. Did say something like threaded board.

Deleted from my favourities. Then went into the site again and put back into my favourites so it opens on Home Page.


SylviaInCanada Report 7 Dec 2011 19:23


as you seem to know so much .....................

what difference do you think it makes if My Favourites or Bookmarks is set to Home Page or to, eg, Community?

It should make no difference at all, surely?

Just out of interest ........... I have My Favourites on IE6 always set to Community. Mozilla Firefox was set to Home Page, but I changed it yesterday to Community (just to obviate the extra step needed to then open Community) ......... and had no problem the one time I used it.



Kense Report 7 Dec 2011 20:26

Most of the information on Community is fixed and adverts. It only has to calculate the totals for the threads.

Home page as well as the fixed data has to access your details to find out updates relevant to you, the information for your birth year, hot matches and site usage figures, twitter notes etc, so it takes longer and if the site is slow is more prone to timeout.


SylviaInCanada Report 7 Dec 2011 20:28


thank you, Ken!


SylviaInCanada Report 7 Dec 2011 20:32

It has just taken me more than 10 seconds to open My Threads

............. using Mozilla Firefox

Ten minutes ago, My Threads opened immediately when using IE6

............... but half the thread titles (and names ) on board summaries on IE6 are now showing as white lettering on pale green background. Which, of course, means that they are all but invisible!

Meaning that I have a choice ................ peer at the screen and ruin my eyes, or waste time waiting for things to happen



GlitterBaby Report 7 Dec 2011 23:01

Okay so where was the maintenance annoucement on this site.

Only just managed to get on the site after trying since 8.20pm this evening.

Kept getting the site was doing essential maintenace messages


SylviaInCanada Report 8 Dec 2011 05:52


There was NO prior announcement of maintenance ......... it just happened!

I was on site at the time, went to open a thread and got


We are performing some essential maintenance on Genes Reunited, we apologise for any inconvenience caused.

Genes Reunited will be back very shortly

Thank you

The Genes Reunited Team

That was around 1:30 pm. The site seemed to be back working within about 15 minutes.

However, I haven't been back on here since about 2 pm my time, and it is now almost 9:50 pm ..... so I have no idea what happened in the intervening time.



Joy Report 9 Dec 2011 13:17

Sorry. An error has occurred etc
when clicking on watch this.


Joy Report 15 Dec 2011 11:54

Error message:

and then redirected to general chat :-S


Sally Report 15 Dec 2011 14:47

terible today just keep getting a blank page it is the worst it ha ever been


sally w


Ian Report 16 Dec 2011 19:27

Agree impossible today. My subscription expires on Sunday - I have deceided not to renew until this long standing problem is sorted.