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Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
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  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
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Horrace Report 6 Jun 2016 18:14

Went to FAQ Help Centre, but the instructions I received and tried to implement didn't work because your 'guidance' notes are no longer up to date:

There was no 'subscribe' to click on.

I was able to choose my membership package, so that worked!

But there was no green box titled 'Subscribe' for me to click on.

So how do I now renew my debit card with you to pay my subscription on time?

I require an answer quickly if you still want my custom!

Horrace :-|


Kense Report 6 Jun 2016 19:18

Horrace you need to contact support at:

It is unlikely that anyone from GR will read this board in time.


Horrace Report 7 Jun 2016 10:10

Thanks Kense,

It's difficult to know at times just who to contact about certain problems and situations.

Posting on here was just a desperate shot in the dark!




Susan Report 3 Feb 2018 17:55

Please I been eith very long time with you I need to change my subscription as I have changed bank I pay my subscription every 6 months..please can you get in


SylviaInCanada Report 3 Feb 2018 21:37


NO point posting on here.

GR do NOT watch this board any longer.

Please remove your email address ASAP, unless you want it all over the net

Contact them at .......