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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Advise

ProfilePosted byOptionsPost Date

Susan

Susan Report 17 Aug 2019 14:52

How do I contact the dedicated help team??? I tried to upgrade my subscription but all I received was credits

SylviaInCanada

SylviaInCanada Report 17 Aug 2019 16:59

Hi Susan

email GR at the following ..............

support@genesreunited.co.uk

They say they will reply within 3-5 business days .............. ie, Monday-Friday, ca 8:30am to ca 4:30 pm, UK time.



BTW ............... GR does NOT respond to postings on this or any other Board.

The only people who help are like myself ................ other members who like to help people.