Help Centre - Frequently Asked Questions
Search
Search Results
- Building your Family Tree
- Deleting your Family Tree
- Exporting Gedcoms
- How do I view trees that have been shared with me?
- How do I view other trees?
- How do I print out my family tree?
- How do I change the parents of someone in my tree?
- How do I change my root person/tree owner?
- How do I edit details already in my tree?
- How Do I Delete My Tree?
- Importing Gedcoms
- Why do I see an error when trying to view my tree?
- Why can't I see all of my shared trees on my dashboard?
- Why can't I see the 'Save' tab on my details panel?
- What are Relative Profiles?
If none of the above FAQs answer your question, please submit your query to our dedicated support team.
Why do I see an error when trying to view my tree?
We are aware of a current issue when trying to view family trees.
This has been reported and we are investigating this at the moment.
We are sorry for any inconvenience caused.
Electoral Roll records
Looking for living relatives?
Search our UK Electoral Rolls (2002-2013) and find your living relatives today.
The British Newspaper Archive
Read about historical events at the time they were happening. Perhaps you'll discover your ancestor in their local newspaper?
New Military Records
Was your ancestor a war hero?
View thousands of new military records including Chelsea Pensioner records, Military Nurses, Prisoners of war and much more.
Gift subscriptions
Do you know someone interested in discovering their family history?
You can now buy a gift subscription to Genes Reunited so they can research their family tree.