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How to Delete Tree from Genealogy.com

ProfilePosted byOptionsPost Date

Sarah-Lou

Sarah-Lou Report 11 Dec 2011 04:06

Hi - very upset and shocked to discover a very old version of a tree is available to all and sundry online ... I can only imagine it came from me naively clicking on the publish button when I reached a certain number of people within my Family Tree Maker software. It is on Genealogy.com, but this appears to be affiliated to FTM. I have tried everything I can think of to delete the tree since I discovered it, including emailing the company (no response). I know the work contains loads of mistakes and very old, poorly written content (I don't think many of us start with unblotted copy books!). It seems everyone from my grandparents' generation and backwards is there, complete with detailed notes. HEEEEEELP!

Penny

Penny Report 11 Dec 2011 08:39

Can you edit it? in which case edit out people completely if you cant find a way to delete it

ElizabethK

ElizabethK Report 11 Dec 2011 10:37

If it is on FTM would it be connected to Ancestry ?

InspectorGreenPen

InspectorGreenPen Report 11 Dec 2011 10:56

Can you log in to your Genealogy dot com account? The option to delete your tree should be under My Account

Sarah-Lou

Sarah-Lou Report 12 Dec 2011 00:27

I have looked and looked and tried the suggestions ... but there is still no way I can see to edit or delete. The site recognises me and I can edit my home page (where I've put a great big disclaimer!), but the tree is simply inaccessible. I'm an Ancestry member, but my trees on there are way more recent, so they're not at all connected. I'm still completely stumped and feel very depressed about this. I've had a horrible email from a distant relative regarding using (attributed) quotes from an article she'd published online about her grandfather. Genealogy.com have still not responded to my email - or I should say second email, now.

Sarah-Lou

Sarah-Lou Report 12 Dec 2011 01:00

I think I've managed to crack it! I found a page I'd looked at before entitled "Removing Files, Photos, Trees & Links" ... this time I spotted that, further down the page from the section entitled "Trees to Remove", after which it said "No tree to be removed" (which had thrown me off track), there was ANOTHER section called "Reports to Remove" , after which it had "My Family History 5/5/2007" and a tick box. I ticked the box and then clicked on Remove Selected Items ... and now when I Google, say, my own grandfather's name + his place of birth and find a listing with under familytreemaker.genealogy.com/users/ (etc., etc.), a Genealogy.com page comes up with "The page you have requested has been moved or deleted."
Can't tell you how relieved I am! Thanks! I'm never going to publish my tree again! <3

BettyLou

BettyLou Report 12 Dec 2011 17:16

Can I be enlightened as to why, when I google G/F name and place as above, all the questions and answers that have been posted HERE on the subject are available in the public domain?

jax

jax Report 12 Dec 2011 19:49

Maybe because this is a public forum and anything you post on here can be found on google

InspectorGreenPen

InspectorGreenPen Report 13 Dec 2011 05:31

Absolutely.

If you read the Site T's and C's you will find the following:-

.....Any posting, including but not limited to the family tree details and/or message board postings you submit to the Genes Reunited Service (including any personal information you post) may be able to be viewed by non-Member internet users around the world including via internet search engines.

BettyLou

BettyLou Report 13 Dec 2011 06:36

Thank you.

Val wish I'd never started

Val wish I'd never started Report 21 May 2013 22:24

just spotted this while trying to find how to delete my tree on there will try it hope it works for me too thanks

Val wish I'd never started

Val wish I'd never started Report 21 May 2013 23:29

Well it worked except it left my home page, but when you go back it gives the option to remove that too.
Thanks for asking this question. :-)