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Help us rename our packages!

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ProfilePosted byOptionsPost Date

Genes

Genes Advisor Report 14 Mar 2013 16:14

Hi everyone. We have been thinking about renaming our subscription packages for a while, and would like your help in picking some new options.

For all new members coming to the site, we feel that Standard and Platinum do not sufficiently describe exactly what each package contains or who it is best suited for. As you will all know, Standard is all about the community, sending messages and sharing trees, whereas Platinum includes records as well.

You are the people who know the site best, so we would love to hear your suggestions. Please add them to this thread.

Joy Kentish Maid

Joy Kentish Maid Report 14 Mar 2013 20:08

Before I consider names for the packages, please would you detail here exactly what each comprises. For instance, I understand that the current platinum package includes some but not all records.

Thank you.

SylviaInCanada

SylviaInCanada Report 14 Mar 2013 21:11

how about being plain and simple, not fancy ..............


Standard Subscription

Complete Subscription



............ and do away with the extra credits needed to view certain records by subscribers to the Full Package. These only cause confusion.


I do know that you may well want to get back the money spend on new records ............. but there should be ways around this.

Andysmum

Andysmum Report 14 Mar 2013 22:38

Standard and Full.

And I agree with Sylvia - Full should be what it says, complete access to all available records.

KenSE

KenSE Report 15 Mar 2013 07:47

Communal and Executive.

Reggie

Reggie Report 15 Mar 2013 12:53

Standard or Basic - and Full

And tell people EXACTLY what they are getting BEFORE they pay for Full

lancashireAnn

lancashireAnn Report 17 Mar 2013 23:04

agree with Reggie with full being access to all available records

MrsBucketBouquet

MrsBucketBouquet Report 21 Mar 2013 22:02

Say it as it is please

Genes

Genes Advisor Report 22 Mar 2013 10:55

Hi everyone, for those of that were wondering, this is a description of the packages we offer:

http://www.genesreunited.co.uk/help/faqs?key=177

Whilst some members are still on Gold - this was introduced before we had the 1911 census - Gold is no longer an option to buy. Gold members are still able to renew their Gold subscription if they wish.

Tonymedic

Tonymedic Report 23 Mar 2013 15:22

I think there should be just one payment for the full package what could be easier the newcomer and the more experianced can get as much or as little info they want.


Regards

Tony

Researching Flints who died in world war one

SylviaInCanada

SylviaInCanada Report 23 Mar 2013 22:42

NO NO


Tony


why should we pay the high cost of Platinum when we never use the records on here ................ reason being two-fold


1. We don't need to use them because we have subs in other sites where we actually get better records

2. many of us have actually completed our trees, and access the records on other sites only to help others .................. and if you can't find the record on here, we go look elsewhere.




GR has to pay for the records they have ................. either to another site for allowing access (most commonly I think to their sister site fmp), or for transcription



so for members to get access to the records for the Standard rate means that GR will probably not be able to afford the records.


Catch-22



One result of increasing the sub for Standard members really means that thousands of current members will leave. That probably means all the current helpers will be gone.

Grace

Grace Report 24 Mar 2013 16:11

Basic subscription and full subscription if one can access all records that is.

GlitterBaby

GlitterBaby Report 24 Mar 2013 19:11

Another No for the suggestion made by Tony.

This site, nor FMP, have the records that are of interest to me.

If that suggestion was taken up by GR then I would be leaving this site.

Chris in Sussex

Chris in Sussex Report 25 Mar 2013 00:38

How about....

Free - As it is at the present time

Community Subscription - What is now 'Standard Member'.
So access to everything but the records.

Full Subscription - Access to all the site offers....No restrictions.

But it does need to be 'explained' clearly exactly what someone is buying/signing up to at the time of purchase.

Chris


lancashireAnn

lancashireAnn Report 25 Mar 2013 10:57

I agree with Sylvia & GB

a definite NO NO to Tony's suggestion.

Like many others I generally only use this site for the fun of helping others

I too would leave this site if that happened - am waiting to see what my renewal sub (in May) comes out at anyway!

Penny

Penny Report 29 Mar 2013 21:24

starter membershp
with the option to 'top up' to enhanced membership, whilst making clear exactly which records can be accessed.

( dont like the idea of full- it suggests those that dont want topay to access records here are less than full members- we are all full members of the site by joining it)

Doreen

Doreen Report 30 Mar 2013 13:18

Starter and Access to All

Margee

Margee Report 31 Mar 2013 14:46

I don't like the word "Starter". It makes it sound as if one would eventually move up to full membership. I would never move up to paying for records on GR and I don't like being called a starter. I've been on the site since 2004 and have more than 18,000 posts. I'm no starter!

TheBlackKnight

TheBlackKnight Report 1 Apr 2013 11:58

I agree with Chris In Sussex but on the free membership they should not be allowed to hit the RR button.

Reggie

Reggie Report 3 Apr 2013 14:11

A resounding NO to Tony's wild suggestion

Having read the various posts, I've had a re-think about 'Full'

But, it's tricky to come up with an alternative which gives an accurate picture.

Would 'advanced' fit the bill?

And I reiterate.............GR MUST be up front with people paying the extra subs about EXACTLY what they can get on here...............not, as seems to be the case at present, letting them think they can get access to every record which is on all other sites