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They used my bank card

ProfilePosted byOptionsPost Date

Llamedos Pam

Llamedos Pam Report 16 Jun 2008 22:41

Some little scumbag somehow got my card details and used it this afternoon to buy themselves a new computer, well they thought they had as my clever bank seeing this unusual transaction phoned to check and I was able to tell them that is wasn't me, and I was also able to contact Dell who have told me they will refund my money and they also kindly gave me the address where the computer was going to be delivered which is now in the hands of the police.
I will get my money back and my card has been stopped so all will be OK but it has made me feel so scared as I don't use cash machines so I wonder how they got my details and how much more do they know about me. Its really scary.

Pam


Bond

Bond Report 16 Jun 2008 22:43

Technology is frightening at times Pam but top marks to your bank and Dell though.

CATHKIN

CATHKIN Report 16 Jun 2008 22:44

I had the same with Dell , bank phoned within 20 minutes of transaction -do they never learn these people?
Ros xx

Heather

Heather Report 16 Jun 2008 22:45

I just hope the police do follow it up because they dont seem to be interested in card fraud now.

Ive had mine used twice in 2 years - luckily they only got one thing before the bank noticed the first time and they got zilcho the second time except the £1.58 tester purchase of an i-tune.

Always check your account if you have it online for any small amounts you dont recognise. I could kick myself because I noticed a small amount the first time, actually rang up the bank and queried it and they said I had to contact the fraud deparment but I dithered for a day thinking it may be something Id bought but didnt recognise. By then the scum bags had got a mobile phone with my card number !!! The thing is, the bank must have been able to get the details of the address the phone went to, but I never heard any more about it which is sickening.

The bank told me its usually someone where you bought something who keeps the details and sells it on to someone or they even have programs that randomly produce account numbers which they try out with the small purchases. It does make your blood boil thought doesnt it.

I noticed in the paper it said at the beginning of the year Cotton Traders computers were hacked and 38000 customer details stolen. I had bought some tee shirts from them before and I wonder if thats where this last fraud came from.

Christina

Christina Report 16 Jun 2008 22:46

this happened to my daughter 2 weeks ago when she lost her purse, they ran up a large bill on a s*x chat line the bank noticed and stopped the card and she was insured but its still a hassle and not a nice feeling
glad you will be reimbursed and hopefully the police can catch the culprit

chris x

CATHKIN

CATHKIN Report 16 Jun 2008 22:47

They never tell you any more cos I asked if police would visit and bank said no. This is what THEY do -try out small amounts first but I think that alerts the bank ,
Ros xx

Bond

Bond Report 16 Jun 2008 22:56

I might check my bank statements tomorrow. I never do normally.

Germaine

Germaine Report 16 Jun 2008 22:59

I don't know if mine was a genuine mistake or fraud. A few back I got my statement a small amount gone out then refunded. I rang the credit card co. it was some telephone company I had never heard of . They stopped my card straightaway. I wonder if this is another way they are trying take it out put it back you think nothing of it. Something to watch out for.
Germaine
x

Heather

Heather Report 17 Jun 2008 17:01

May be Germaine - thing is, most of us dont like to cause trouble or bother do we and I guess they count on that. You see a small amount go out and then be refunded and you think well, whats there to complain about - we should all jump on seeing anything strange on our accounts.

The bank told me they look out particularly for i-tunes, O2 and another site, cant remember the name now but they sell cameras.

Jane

Jane Report 17 Jun 2008 17:10

We have had this happen and only knew when Barclay Card rang to ask if we had been in America!Who knows how they get details .We are so careful with everything.