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URGENT - Help renewing membership

ProfilePosted byOptionsPost Date

Joy Kentish Maid

Joy Kentish Maid Report 19 Jul 2008 22:49

If you wish to pay by cheque please make your cheque payable to Genes and send it to PO Box 38, WEST WICKHAM, BR4 9WA. Please make sure you include your email address with all correspondence.


Anne Report 19 Jul 2008 22:36

Thanks everyone for your help.



GlitterBaby Report 19 Jul 2008 22:26

Look towards the bottom of the page - Terms & Conditions - part 26


Anne Report 19 Jul 2008 22:23

Do you know the address to send the cheque and who to make it out to?


Rosalind in Madeira

Rosalind in Madeira Report 19 Jul 2008 22:21

I renewed with a debit card, but it has to be a Visa debit card and not mastercard.


Lady Cutie

Lady Cutie Report 19 Jul 2008 22:14

Ann i think they give you 14 days after your expiry date


Anne Report 19 Jul 2008 22:11

I think a cheque is going to be too late because my account expires in 2 hours. Any other ideas?


Lady Cutie

Lady Cutie Report 19 Jul 2008 22:08

Ann ,
that happened to me so i sent them a cheque


Anne Report 19 Jul 2008 22:06

I cant renew my membership, i changed my bank card and when the site asks me to confirm it's me to begin the paypal payment method it comes up with the following:
Unfortunately your payment was declined. Please check your details and try again.
I am writting my password in correct, i've tried countless times.
Any one any ideas i tried contacting the genes reunited support team and it comes up with a similar message saying this is a unexpected error.
Please get back to me as soon as possible due to my membership expires at the end of the night.