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ProfilePosted byOptionsPost Date


JoyBoroAngel Report 28 Jul 2008 12:06

sometimes GR staff are a blessing

A few weeks ago i made a massive mistake on my tree

i had put somebody as the child of a brother

i was looking at hours if not days of work to correct it

on a wim i contacted gr staff and told them what i had done

low and behold the very next day

i got a email saying that they had corrected my tree them selves

WELL DONE GR you may not be appreciated by everybody

but i certanly have every respect for you all now



AnnCardiff Report 28 Jul 2008 12:11

well that was nice of them wasn't it!!!!

Colin from Hampshire

Colin from Hampshire Report 28 Jul 2008 12:33

This is nice to see :) Credit where credit is due :):)

Well done Genes and well done Joy on having the error corrected :)

Quote also "i had put somebody as the child of a brother " If I had done that on some of my lot it would in all probability been the right information lol


JoyBoroAngel Report 28 Jul 2008 13:20

Yes Ann it was nice of them far to often gr gets condemed

colin hun ive found grandkids down as their child

but thats life lol


Maria Report 28 Jul 2008 13:25

That's really good to hear. Well done GR.


JoyBoroAngel Report 28 Jul 2008 14:01

i was over the moon as it saved me so much time

and work


Taff Report 28 Jul 2008 14:07

I'me ashamed to show anyone my tree!!, but i have the correct version on ged com disc.

Lady Cutie

Lady Cutie Report 28 Jul 2008 15:50

Joy ,
i have contacted GR before as well
not for my tree, but when i came to
renew, my credit card had been changed
as i'd changed banks so asked them what i could do and they were really helpful.
well done GR


ButtercupFields Report 28 Jul 2008 16:08

Well done GR and thanks for letting us know, Joy:-) It is nice to see positive stuff like this as so often they (GR)are much maligned.....BC XX


Taff Report 28 Jul 2008 16:54

Joy seen as you have thier "ear" could you ask them why its only yours and my thread that has the little envelope by the side of our posts, saying "no new posts"????
Add, Steve the flirts got it as well !!


Deanna Report 28 Jul 2008 16:57

That was indeed nice of them, although I asked for help a good while ago, and was given 'instructions'... no good to me.
I had made a few mistakes with my paternal family.. there are too many children to delete and re do.

Deanna X


JoyBoroAngel Report 28 Jul 2008 17:45

i am sure they would help you to if you ask


(¯`*•.¸JUPITER JOY AND HER CRYSTAL BALLS(¯`*•.¸ Report 28 Jul 2008 18:12

high fives to gr ...ive got a person and date wrong...which ive got to correct,you got me thinking now.lolxxx